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Rocket Pest Control
- Pest Control
- Greenville, SC
About this business
Spencer Pest Services is a family owned and operated pest control company. Established in 1977, Spencer Pest Services was ahead of it's time in it's custom approach to every pest problem it encountered. We have successfully helped home and business owners in Greenville and throughout the surrounding areas, achieve and maintain and pest-free environment with our unique approach. We put great emphasis on utilizing environmentally friendly techniques that are not only successful but that grant peace of mind for you and your fam... read more
Location details
734 Wade Hampton Blvd, Greenville, SC, 29609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a pest control company and the owner retired. I was told that Rocket was taking over the contract. The original company always sent me a card when they would be coming and usually it was fine, but I could call them if I was not going to be home and we'd reschedule.Rocket billed me for a monthly service that I did not even know that they did. I called them and said that I did not want to continue with them, because I did not like the idea of them coming when I'm not home. How do I even know that they were there ?They bi... read more
Rocket pest is a fraud. They do not return calls. Are dishonest in what services they will provide for the price. Tell your neighbors.
I have been with ****** for 7 years to they sold to ROCKET. I would not recommend them. They don't return your calls but will if it you need to pay them. They keep telling us someone will call us back and no one ever does. Kelly the sales guy is absolutely no help. They also double charged me for the pest control. They also stated they upgraded my Termite stations and did not. I paid for the services for a year, and they still have not made it right! I'm currently looking for another company. They are the worst!! Oh, and the... read more
Rocket pest bought ******* and have to keep for termite warranty. They added services and would not tell me who approved the services as they would bill me. Asked for manager and they left me on hold for a hour when I asked for a manager. FRAUD business practices. DON’T use if you value honesty.
Very little this company does is done to any minimum quality standard. Associate communication, product application, billing for services, proper application of payments to accounts, ability to follow basic instructions...all of this is done poorly and with repeated error. Canceling today by letter. A phone call will go nowhere. There are no managers or leaders in the organization that step up. No calls are returned. Everything appears to be left to hourly folks to figure out and fix.
We have had them for awhile now but were called a couple of different companies in the past until they were bought out by Rocket. Let me say that for what we pay is not worth the cost. The people that come to the house are great but we have had termite damage that is supposed to be covered by them and I have shown them the damage but all we get is that we will send someone out but that's all we get is lip service. No one contacts us or asks about the termite damage, nor do the return messages about it but continue to bill us... read more
They collect 5 payments from me and have not schedule service. Customer Service, haha - just leave a message and maybe will call back.
Rocket Pest Control sent a text out of thin air that they were coming the next day to spray our house for it's annual pest control. My wife and I had never heard of them nor had we ever scheduled an appointment for them to service our property. We responded in text that we did not schedule it and they did not need to come to the house. The next day they sent a text less than 1 hour before arriving. We responded to not come. We never asked for the service and we cancelled the one they set themselves. Rocket Pest came anyway a... read more
Is this fraudulent? No services have been provided and I do not have a contract with this company. They are sending invoices (several repeatedly in a minute). At some point they hung a flyer on my door and did not ring the bell or provide service but sent an email saying they provided a service and demanded payment. My security cameras confirmed this. I contacted the company, only to be sent more innocuous forms that look like an invoice. I’m fearful that a fraudulent organization has been sold my contact information. I’ve r... read more
Frequently asked questions about Rocket Pest Control
How is Rocket Pest Control rated?
Rocket Pest Control has a 1.3 star rating with 13 reviews.
When is Rocket Pest Control open?
Rocket Pest Control is open now. It will close at 6:00 p.m.
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