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Rochester Laser Center
- Medical Spas
- Rochester Hills, MI
About this business
For the finest in advanced laser treatments and medical spa services, men and women who live in Rochester Hills, Michigan, and the surrounding areas can consult the team of expert providers at Rochester Laser Center. This physician-supervised facility with certified laser technicians assures you get the best treatment for all your laser needs, from tattoo removal to vein treatments to cosmetic therapies, including laser facials, Botox, and microneedling. The practice provides the best quality laser treatments featuring advan... read more
Location details
119 S Main St, Ste 130, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have a few key concerns about my service that still haven’t been addressed, despite days of emails with the poor Operations Manager who has been out sick. Upon returning home, I noticed that an entire section of the tattoo-the part tucked into my arm, underneath the armpit-had been skipped. I suspected during the service that something had been missed based on the speed with which that section was done. But when I came home and noticed that the rest of the tattoo was red and swollen-including spots that were equally as l... read more
I have a few key concerns about my service that still haven’t been addressed, despite days of emails with the poor Operations Manager who has been out sick. Upon returning home, I noticed that an entire section of the tattoo-the part tucked into my arm, underneath the armpit-had been skipped. I suspected during the service that something had been missed based on the speed with which that section was done. But when I came home and noticed that the rest of the tattoo was red and swollen-including spots that were equally as l... read more
Fraudulent Credit Card number Collection and usage! They collect your credit card information before you can come in for a FREE estimate and come to find out, if you don't stop by after all - They charge your card a NON-REFUNDABLE $100 NO-SHOW FEE. Yes, that's right a $100 Fee for NOT getting your Free estimate. Also/or a $25 FEE for EVERY 15 minutes you may be late!! Do NOT give them your credit card information "to be on file" it is a trick to commit fraud!!
Business response:
**********************,Thank you for taking the time to submit a review. Our no call/no show fee is standard practice within the medical/aesthetic industry. It is a policy of our medical director and is communicated and explained when appointments are made. We reserved the time of the service provider and ****************. That means no other client could book the time slot that was reserved specifically for you. When a client does not arrive for their confirmed appointment, nor call to let us know, the client has cost the b... read more
Fraudulent Credit Card number Collection and usage! They collect your credit card information before you can come in for a FREE estimate and come to find out, if you don't stop by after all - They charge your card a NON-REFUNDABLE $100 NO-SHOW FEE. Yes, that's right a $100 Fee for NOT getting your Free estimate. Also/or a $25 FEE for EVERY 15 minutes you may be late!! Do NOT give them your credit card information "to be on file" it is a trick to commit fraud!!
Business response:
**********************,Thank you for taking the time to submit a review. Our no call/no show fee is standard practice within the medical/aesthetic industry. It is a policy of our medical director and is communicated and explained when appointments are made. We reserved the time of the service provider and ****************. That means no other client could book the time slot that was reserved specifically for you. When a client does not arrive for their confirmed appointment, nor call to let us know, the client has cost the b... read more
Service: BOTOX treatments Very concerning experience I had at this location. I purchased the 40 units Groupon offered. I was injected with only 30 units without my knowledge or telling me according to the unprofessional SOAP note I had to request after I had to come in for a second visit for the poor results. My entire face did not show results of even 30 units. I have been getting 40 units of Botox for years at a doctors office with no issues. I discussed this at my initial appointment (not documented on my SOAP note as pre... read more
Business response:
********************,I'm sorry to read you had a disappointing experience. I can 100% assure you that 10 units of Botox were not "stolen." When a client pre-purchases Botox units prior to their visit and our injector doesn't injector them all in 1 visit, the remaining units are "banked" on account to be used at a subsequent visit. Those pre-paid 10 units, plus additional units at no charge, were injected at your second visit. The amount of units injected is normally determined after our nurse injector consults with the clien... read more
have been going to a professional dermatologist for over 6 years. This was my first visit to RLC. I did not have a good experience. I expressed areas of concern and with the amount of product received (Botox) I did not get even near the results I received from my other place of business. Returned at a later date to have areas adjusted ... eyes were not addressed at all. Forehead (only)was injected with minimal results. I am questioning the product and or amount of product. I received far better results with same amount of pr... read more
Frequently asked questions about Rochester Laser Center
How is Rochester Laser Center rated?
Rochester Laser Center has a 4.5 star rating with 187 reviews.
When is Rochester Laser Center open?
Rochester Laser Center is closed now. It will open at 10:00 a.m.
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