Rochester Home Equity

Rochesterian65 

on Citysearch

13 years ago

Great Experience! – I had a great experience with this company. The guy I dealt with was friendly, personable and I didn't feel like he was just trying to sell me something. I would recommend this company to anyone. I did have to pay a deposit but it was refunded just like they said it would be when the loan closed. Other lenders I spoke with had HUGE origination fee's, I was able to avoid them by using RHE. Paperwork was straight forward and although I typically would leave voicemails with questions they would ALWAYS get ba... read more

grayghost 

on Citysearch

13 years ago

Saved LOTS of money – I purchased a second home on the finger lakes and used Rochester Home Equity for my mortgage. I had no problems with them and saved a lot of money based on the bids I got from other lenders. My sister used them and saved a lot of money also. Process was efficient and everything was done by mail and fax. 

mathwiz1972 

on Citysearch

13 years ago

Great company to work with – I am from the downstate area and purchased a home financed through Rochester Home Equity, Inc. I used them because after a week of searching for the best rate and closing costs, they were by far the best - hands down. Yes, there are a lot of papers to sign but I actually prefer that to ensure I have in writing what the terms are. The paperwork is an easy read and not complicated. I paid a lock in fee and everything closed as promised and I was refunded my lock-in fee at closing as the paperwork s... read more

the consumer 

on Citysearch

13 years ago

Be careful – My wife and I bought a house in Victor and we were directed to RHE by a friend. Lets just say the friend wants nothing to do with them anymore either. Be sure to cross every T and dot every I or a fee will be coming. They will not use email or allow your real estate agent to speak to them. That is not the case for the rest of the industry. My agent has been in the industry for thirty years ans has been across this before. The upfront numbers will be good. Turns out you get what you pay for in lending as well. By... read more

skydiver41972 

on Citysearch

13 years ago

Great Mortgage – I shopped around and Rochester had the lowest interest rates and closing costs. The paperwork was clear and to the point. The only downside is there was a lot of papers but I guess the mortgage world requires that these days. I saved money and had a great experience. 

sus e q 

on Citysearch

13 years ago

Pressure Tactics – We found them to be very high pressure -- we would advise everyone to do what I did not do - homework. Before paying their lock-in fee, check other companies for rates, closing costs and if they have lock-in fees. Do your homework for your financial health. We are very sorry we did not. 

buffalowingguy 

on Citysearch

15 years ago

Good Mortgage – I got a mortgage from Rochester Home Equity and was totally satisfied with their service and rates. I live in Buffalo and they handled my closing from Rochester. Everything went smooth and rates and closing costs were the same as what was told to me. The guy that complained seemed to have bad credit. No wonder he is an angry person - pay your bills on time! As far as validity of this post - email me at the email given on this site with your phone number and I'll call you and tell you the same thing. Always tw... read more

money1965 

on Citysearch

15 years ago

Saved money – I am not long on writing reviews so I'll be short. I am in Manhattan and used Rochester for my mortgage. They offered me better rates and closing costs than my employer (a money management firm) Yes I paid a lock in fee but got it back at closing like the paperwork says. Nothing bad to say other than had to deal on the phone which was fine in the end since I am a busy person and we ended up doing everything by mail. Closing costs were cheap also. I go there again and referred some people in our office to them. 

soup1960 

on Citysearch

15 years ago

Thank you for your help - you were GREAT! – I am from Canada and wanted to purchase a home in Rochester and after research and a recommendation from a friend, I applied with Rochester Home Equity. They returned my call promptly and my loan closed without a problem. I actually feel guilty because my rate and closing costs were so much lower than what the real estate agent presented to me from another lender. I hope they made some money. THANKS!