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Rochester General Hospital Emergency Room

2.4

About this business

Location details

1425 Portland Ave, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.462 reviews
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Silvan Morlock's profile image
Silvan Morlock 
on Google
3 months ago

I quite literally would rather die than go to this ER again. They have refused me care so many times because they were worried I was 'drug seeking' it's ridiculous. Guess what guys, not everyone with colored hair and tattoos abuses drugs. Literally woke up out of a dead sleep due to my chest pain it was that bad, and I was given tylenol and told that it was probably just anxiety or heartburn. OH, and they have charged me hundreds of dollars for unecessary pregnancy tests because I was sterilized IN THAT HOSPITAL and it's in ... read more

KM Lilly's profile image
KM Lilly 
on Google
3 months ago

Now I know why I stop coming to RHG emergency department . Horrible staff. From the RN nurse to Physician Assistant and to the doctor. I had a horrible and terrible experience. All parties did NOT show any compassion or empathy. All they care about is sending their patients out to the exit door. 20 years ago, doctors, nurses actually showed some compassion and empathy for the people who are actually in pain or sick. 

Margarita's profile image
Margarita 
on Google
6 months ago

This hospital it so lazy I waiting for 3 hours with very bad pain nothing doing yet I not see nurse,doctor nothing put take money with you insurance take fast 2/09/2025 I not want give nothing star because this service here very nasty and negligence 

besmillah's profile image
besmillah 
on Google
6 months ago

Worse nurses and patients care ever seen 

Yolanda Fernandez's profile image
Yolanda Fernandez 
on Google
7 months ago

Emergency room is terrible poor management of patients as they come , waiting unnecessarily. No communication from staff on what is the plan or nurses seen 6-7 hours in the hallway , must do better. 

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Frequently asked questions about Rochester General Hospital Emergency Room

How is Rochester General Hospital Emergency Room rated?

Rochester General Hospital Emergency Room has a 2.4 star rating with 62 reviews. 

When is Rochester General Hospital Emergency Room open?

Rochester General Hospital Emergency Room is open now. It will close at 11:59 p.m.  

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