Rochester General Hospital Emergency Room

Taylor Pantridge 

on Google

a month ago

Great experience! Great staff that are overworked and under appreciated. 

Tanairi Rivera 

on Google

2 months ago

Only four people in the waiting room and they never called any of them. For service, I left without attending to myself. People came out from inside, the nurses turned around, came in and out, but I never saw that someone was called in. Three hours of waiting and I said I am leaving. 

Raquel Leisenring 

on Google

2 months ago

Had a medical emergency. Was told I was having a medical emergency and needed to be seen right away. Waited in the waiting hallway for 5 hours. Ended up leaving and going to Strong. Also, I’ve added a screenshot of the average wait time to be seen here at the emergency room. Would recommend literally anywhere else other than here. 

Marnie M 

on Google

2 months ago

Dirtiest healthcare facility I've ever seen. Kinda feels more like a detention center than a place for patient care. Each staff member you encounter seems to be depressed and moving as slow as possible. Here for my boyfriend who has some type of infection in his nose/throat causing ear pain. He has active pancreatitis so we have to be careful what he takes. Waited for EIGHT HOURS to see someone. Finally got back when his eardrum ruptured and the doctor made a joke that he helped him by making him wait long enough for his bod... read more

Denise Wolfe 

on Google

5 months ago

This hospital has discriminated me on several occasions and has falsified documentations so when other provider see the documentation they only see whatthey make themselves as the one who were noble doctors who has taken the oath to do no harm. Last visit I was denied CT scan on the lumps on the back of my head the doctor diagnosed without imaging a cyst. I had to drive to Buffalo to get care that I was denied the worst part of it all my mother tried calling looking for me and the same was told "we have bigger traumas to dea... read more