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Rochester General Hospital Emergency Room

2.4

About this business

Location details

1425 Portland Ave, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.471 reviews
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Denise Wolfe's profile image
Denise Wolfe 
2 weeks ago

This hospital has discriminated me on several occasions and has falsified documentations so when other provider see the documentation they only see whatthey make themselves as the one who were noble doctors who has taken the oath to do no harm. Last visit I was denied CT scan on the lumps on the back of my head the doctor diagnosed without imaging a cyst. I had to drive to Buffalo to get care that I was denied the worst part of it all my mother tried calling looking for me and the same was told "we have bigger traumas to dea... read more

Denise Wolfe's profile image
Denise Wolfe 
2 weeks ago

I rather die at my home with dignity instead of going to rgh seeking help. And I will make sure any one I know even tv station this place is horrible to people like me with mental issues I will always be judge I HAVE THE LAST VISIT RECORDED ON MY PHONE BECAUSE WHEN I COMPLAINED I KEPT GETTING LETTERS BACK INDICATING THE HOSPITAL WAS NOT AT FAULT. I HAD NO CHOICE BUT TO RECORD SO THAT EVERYONE WILL HEAR EXACTLY WHAT THOMAS GATELY SAID TO ME AND LIED OB MY CHART. I WILL DO EVERYTHING IN MY POWER TO SHARE MY EXPERIENCE WITH THE... read more

G Tegs's profile image
G Tegs 
a month ago

Everyone was very kind even though they were short staffed and overworked. They were fast and efficient and made sure I was safe before discharge. 

Ilia Jimenez's profile image
Ilia Jimenez 
a month ago

Came in with frequent migraines(after a head injury), and chest pain. Waited for 18 hours to only be told I was discharged. My name was never called in the first place. I listened to everything that was told to me. When I reminded them of the pain and discomfort I was in, I was told that there were many people there in more of a severe condition than me. I can wait my turn, but when I see every person that came before me and after me go in... I continue to sit in pain crying because of how miserable I felt. FOR 18 HOURS. The... read more

Jazmyn Clanton's profile image
Jazmyn Clanton 
a month ago

Horrible horrible horrible. Sat and waited for over 4 hrs without being seen by a dr. Worst experience I’ve ever had in a hospital. I ended up puking in the bathroom and told a nurse still nothing. Came in after my primary told me to come in and was ignored and treated as if I was not being taken seriously at all. I will never go here again. 

Frequently asked questions about Rochester General Hospital Emergency Room

How is Rochester General Hospital Emergency Room rated?

Rochester General Hospital Emergency Room has a 2.4 star rating with 71 reviews. 

When is Rochester General Hospital Emergency Room open?

Rochester General Hospital Emergency Room is open now. It will close at 11:59 p.m. 

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