Rochester Auto Loft

Johnnice K. 

on Birdeye

2 years ago

DO NOT BUY A CAR FROM THIS PLACE! I put a deposit down 3 weeks ago, they had me put insurance on the car and I still don’t have it. I’ve had to walk up to their lot 4 different times because they wouldn’t answer the phone. After 3 weeks, they sit me in their back room and tell me “we’re going to put you in a different car, I don’t like that car for you.” They won’t tell me what’s wrong with the car that I’ve been paying insurance on for 3 weeks. The woman who took my deposit, keeps telling me I’ve been approved but wasn’t ab... read more

Alexandra W. 

on Yellow Pages

11 years ago

First off if I could give a negative star rating I would..... Do not purchase a vehicle from this dealership. They are hacks. They sold me a car that leaks oil, and tranny fluid, and this was after Tina looked me in my face and told me nothing leaked on the car.... Not to mention almost exactly to the day 4 months after purchasing the vehicle the timing belt and water pump a wonderful 2,000$ fix.... Also my car has a bad evap valve....another very expensive fix seeing its in the gas tank. Come to find out her mechanics are n... read more