Roberts Salon & Day Spa

Jennifer J. 

on Yellow Pages

9 years ago

I want to start off saying I love the stylists and aestheticians here. Belinda and Kelly Armstrong in particular. I also LOVE the majority of the products I have tried. The atmosphere is lovely too. That being said, I do have a couple of issues. Customer service leaves a fair bit to be desired. I have been treated offhandedly and been made to feel beneath notice when walking in to buy product. Things are not always explained to you fully in regard to charges and policies, and they are not forgiving at all. Returns, even afte... read more

Cassandra B. 

on Yellow Pages

11 years ago

THEY BUTCHERED MY HAIR!!!!!!!!!!! The staff has no clue whet they are doing! I went in asking for a perm, i walked out with 16 inches missing from my hair, it was the wrong color and she destroyed my highlights! On top of that...they refused to fix it or refund me, they wont return my calls and have been so incredibly rude to me it makes me sick! I will NEVER go there ever again and advise that no one else go there either!! Oh and after they totally ruined my hair they charged my 157.00!!!! Biggest mistake i have made this C... read more

alaina_ 

on Yellow Pages

12 years ago

if i could give less then one star i would. the staff seems unhappy. robert himself is horible to be around. the prices are insane and the people running the place are not even licensed. the staff is constantly changeing. this is thee worst salon ever. its more over rated then iphones! 

cabaker77 

on Yellow Pages

12 years ago

I went to this place regularly for a while, but it seemed like my stylists were always leaving...so it made me wonder if this had something to do with how the place was run, if the staff wasn't satisfied with staying there. While the cut and color were generally good, and the stylists I had were nice, the prices were outrageous compared to other places. I went in for a pedicure once too. My first and last, as it turned me off from pedicures. Again, way too expensive, and the girl seemed like she wanted it over with and could... read more

highandlowlights 

on Yellow Pages

15 years ago

NEVER AGAIN will I go to Robert's Salon. I used to travel an hour from my hometown to this place because the quality of haircare was outstanding and the prices were affordable. Another move and a bout of illness prevented me from visiting like I normally would for a great cut or highlight, but I managed to finally get back in there when I was able. Then I noticed things started to change. The mood around there was negative and the girls working in there seemed very stressed. It had become too noisy, not serene like a spa sho... read more

Gail S. 

on Yellow Pages

17 years ago

I was a client of Roberts Salon for 12 plus years: nails & hair. I have went through multiple nail techs & stylist (& have heard the discontent spoken among many staff members). In December both my current nail tech & styles had quite & I had to rethink my situation. Over the years Robert would increase rates on an average of twice yearly. This last increase just priced me out of being a regular client. I began going to a place in the same area where the fees are a third of Roberts. I have had more compliments on my hair tha... read more

ch7434 

on Yellow Pages

17 years ago

I always receive a very good massage, no matter who the masseuse is. Very relaxing environment and I walk out feeling like a new person.