Roberts Complete Restoration

Steve L. 

on BBB

2 years ago

We got hit by hail. We were referred to this company because of their experience in handling insurance companies claims and being a General contractor. Our insurance wasnt paying for much. When they were done they got the insurance company to pay for it all. And their workers for the roof and siding were amazing. They did exactly what they said they would do. Thank you 

Barbara Roy 

on BBB

4 years ago

I had roof replaced in Nov. 2019. Gutters and covers in Feb. 2020. I’ve had nothing but problems since then: gutters out of balance; CUT on back side of one gutter....? To force meeting in corner?.....yes, caused dripping. Covers not right, or not installed correctly. NOW roof is buckling! I have called dozens of times, leaving messages (Sara, Britney, Darlene, Courtney, Maria, Beth). No response! My choice was very costly. Sadly, this senior has been taken! I WILL CALL ONE MORE TIME....TODAY. 

David S 

on BBB

4 years ago

Unreliable; won’t fix shoddy work. They rehung my gutters to better angle them to catch water. Well they didn’t angle some of them correctly, not even close , I discovered while on the roof figuring out why I still had water overrunning a section of gutter and dropping right to the base of the house. Several calls and emails over the past three months. Zero response. If this outfit hasn’t folded , it should. 

Rosemarie C. 

on BBB

5 years ago

Hired ROBERTS RESTORATION of Lee's Summit/Blue Springs this past May to replace the gutters on my home. Paid for materials they did not use, as a result the gutters are drooping. Each time it rains the problem is worse. Tried many times to contact Bill R****** he will not answer my calls (actually text because one can not leave a phone message as prompt because the voice machine is always full). I share this experience in the hope other female senior citizens will not be taken advantage of as I was. I paid cash, don't do tha... read more

Audrey C 

on BBB

5 years ago

RCR replaced my roof in 2017. I started contacting them about water leaks and damage inside my house, in August of this year. I have called, submitted as well as emailed. To no prevail, Sarah Puff dropped off the face of the earth, Bill is MIA as always and the office is not answering nor calls back. It's practically winter in Omaha and the snow may cause more damage. I am very disappointed with the customer service and the now damaged relationship we have. Please be advice of this behavior before considering RCR for your re... read more

Tandra A 

on BBB

6 years ago

I had my roof and gutters done by Roberts, and all I can say is WOW- my house looks better than it did before the storm. I will be using them again for other things I want done! 

Tandra A 

on BBB

7 years ago

This company has gone out of their way to take care of my home repairs. Mr Roberts, and Miss Sara have been amazing to work with. I couldn't have done all of my repairs on my own. I will absolutely be recomending to friends and family. I love my new roof !