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Robert T Russell M.D.

2.8

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Location details

1404 Eastland Dr STE 209, Bloomington, IL, 61701, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.837 reviews
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A H's profile image
A H 
on Google
3 months ago

Update: Best news I've heard all day. Got the letter in the mail Russell is retiring. No longer subjecting people to his horrific bedside manner and his biased, money-centric medical care. In an effort to go out with a bang, Russell refuses to send out medical records to his patients new ENTs without you physically coming into the office. That's a standard practice, but of course, not the case in this office. Retiring is the best thing he can do for the medical community. Such a horrible human being. Have a good retirement!!... read more

Sara's profile image
Sara 
on Google
5 months ago

This office is archaic and ridiculous. So happy to read the review that he will no longer be in practice. I couldn’t even begin to explain how completely terrible, rude, and inept the employees of this office acted during all of my visits. The Dr had a pompous and disgusting attitude. Do not waste your time with the office they will not help you. Shame on Dr Russel and his office for running the worst “business.” 

Katelyn Mendoza's profile image
Katelyn Mendoza 
on Google
5 months ago

I took my daughter to Dr Russell last week to have a Tonsillectomy and I called today because I had a question about something and the nurse was VERY RUDE to me on the phone. I have been in the medical field for 20 years and I would never speak to one of my patients the way the nurse did to me today. Dr Russell was great but needs a more compassionate and respectful nurse. 

A H's profile image
A H 
on Google
5 months ago

Update: Best news I've heard all day. Got the letter in the mail Russell is retiring. No longer subjecting people to his horrific bedside manner and his biased, money-centric medical care. Have a good retirement!!! Buh-bye. Original: It's my opinion that Dr. Russell is more concerned about money than the well being of his patients. Our two boys had tubes put in by another doctor. We were looking to switch to a new, permanent ENT in our area. Upon visiting with Dr. Russell he made it known that he was dissatisfied that we use... read more

Ashley Vesper's profile image
Ashley Vesper 
on Google
6 months ago

Our son has had two sets of tubes placed by Dr. Russell, and overall, we’ve been satisfied with both his care and that of the nurse practitioner. However, there is significant room for improvement in the billing department. During today’s visit, my husband, who is a very involved and attentive father, accompanied our son for a checkup. Unfortunately, the nurse made an unnecessary and frankly unprofessional comment when he couldn’t recall our son’s height and weight on the spot. When he offered to look up the information in M... read more

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Frequently asked questions about Robert T Russell M.D.

How is Robert T Russell M.D. rated?

Robert T Russell M.D. has a 2.8 star rating with 37 reviews. 

When is Robert T Russell M.D. open?

Robert T Russell M.D. is closed now. It will open tomorrow at 9:00 a.m. 

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