Robert F Ruper

Candace M. 

on Insider Pages

13 years ago

Painful Experience After one appointment that took 3 1/2 hours where I was moved from one chair after another to watch and listen to Dr. Ruper attend to patient after patient a decision was made between him and his assistant that I come back for another appointment for a procedure to reduce the astigmatism in my left eye to improve acuity of vision and reduce the extreme halos I see both night and day. It was supposed to be quick (only 15 minutes) and painless. At the second appointment, I was left to wait for 2 hours in one... read more

Candace M. 

on Insider Pages

13 years ago

Painful Experience After one appointment that took 3 1/2 hours where I was moved from one chair after another to watch and listen to Dr. Ruper attend to patient after patient a decision was made between him and his assistant that I come back for another appointment for a procedure to reduce the astigmatism in my left eye to improve acuity of vision and reduce the extreme halos I see both night and day. It was supposed to be quick (only 15 minutes) and painless. At the second appointment, I was left to wait for 2 hours in one... read more

Jenna S. 

on Insider Pages

13 years ago

Uncaring Money Mongers When I first arrived, I was ignored, while the doctor introduced himself to an intern. Then when I was acknowledged, the receptionist made me cry. The person who had scheduled me promised they accepted my insurance and that it wouldn't be a problem to look it up. The one who made me cry said they would just bill me since I did not have all the information they wanted. Then some man from Barcelona who never introduced himself asked me a whole long list of questions. Then repeatedly placed painful drops ... read more