This profile has been claimed by the business owner or representative.
5201 Norris Canyon Rd., Ste 130, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You kept my caregiver waiting for two hours on a Friday afternoon even after your office closed. If I left my patience for more than 10 minutes without an explanation they would not come back. If I decided to wait two hours before saying the 11 o’clock mass no one would be there. The courteous thing to do after 15 minutes wait is to have your receptionist go to my caregiver and say The doctor is running late or has an emergency. Would you like to wait or reschedule your appointment.
This was my first appointment with Dr. Neves. He could not have been more attentive. I was not kept waiting and when he came in the room, he sat down, carefully examined my eye (I had an infection in one eye) and then prescribed drops for the infection plus wrote down two other suggestions for continued good eye health. I will never see anyone else!
Dr. Neves and his staff make one feel welcome with warm smiles. His receptionists' tone of addressing their clients is both cordial and empathetic. Dr. Neves and his colleague, Dr. DeLaney exhibited extraordinary patience during the examination and in explaining what needed to be cleared.
Robert B. Neves, M.D. has a 4.7 star rating with 14 reviews.
Robert B. Neves, M.D. is closed now. It will open at 8:30 a.m.
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