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Rob Fleming - State Farm Insurance Agent
- Insurance
- Kenosha, WI
About this business
Location details
3404 Roosevelt Rd, Kenosha, WI, 53142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Excellent service
Very unresponsive agent. He is also chronically wrong with the information he gives you and it can take days to get an answer. Dan and Lisa are also standoffish. If you call too late in the day mind you over an hour before they close. Asking for a call back is "too unreasonable" per Dan. I would look for another state farm agent.
The staff a service provided by the local agency are prompt and exceptional. State Farm, on the other hand, leaves a lot to be desired. Their process for finally getting a fair value (reached through arbitration) is arduous and their digital payment processing technology is problematic to say the least. Furthermore, when you have an IT/technology issue, there is little to no assistance available from State Farm. You will get a complete run around. The whole process makes dealing with health insurance companies seem pleasant ... read more
I was in an accident on Friday. We have called the office 3 times and the receptionist is totally unhelpful, stand-offish and basically doesn't let us talk to our actual agent. She told us to just file a claim with the persons that caused the accident. Awful customer service!
Frequently asked questions about Rob Fleming - State Farm Insurance Agent
How is Rob Fleming - State Farm Insurance Agent rated?
Rob Fleming - State Farm Insurance Agent has a 4.6 star rating with 49 reviews.
When is Rob Fleming - State Farm Insurance Agent open?
Rob Fleming - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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