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Customer shock absorbers for semi trucks, trailers, and motor homes
105 Merchant Drive, Montrose, CO, 81401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
John W. Ordered steering shocks 6-7-19 paid 1/2 down 407.15 3months later no shocks and no one there! Bad business
I hope the Better Business Bureau, and or the state attorney. I can get my money back for me. Roadking should come good on my refund I ordered my four shocks for my Cascadia over two months ago cost me $1415 and some change, now I try calling their customer service no one answers the phone, I contact them through email, no one answers the email, I contact him through Facebook. The person on the other end that’s running their Facebook page told me that they are no longer making shocks So I hope I get my $1415 plus change back... read more
Awful service. Ordered and paid for a set of shocks 3 months ago. now i'm trying to follow up on progress. nobody answers the phone or replies to emails. I believe I have been scamed.
Awful product..... second chance..... Both steer shock bushings at top mount came loose. Overpriced. Horrible service and no concern shown by person on phone. So sorry I believed the person at 4 State Trucks in Joplin. Just plain horrible experience. Better performance and value from ordinary shocks which I'm doing now, again.
Business response:
Mr. Jorgensen did, in fact, purchase his RoadKing Shocks through someone other than RoadKing Shocks. He did call RoadKing after the one year warranty had expired and wanted the shocks rebuilt. He did send his shocks in to our lab to be rebuilt. Unfortunately, it did take eight months to get the rebuilt shocks returned to him. This was done at no charge to Mr. Jorgensen. When the shocks were sent to him they had been "completely" rebuilt and inspected and were roadworthy.
The customer service is non-existent for this company. The shocks do not last as they say they should. Will never recommend them to anyone.
RoadKing Shocks LLC has a 1.9 star rating with 21 reviews.
RoadKing Shocks LLC is closed now. It will open tomorrow at 8:00 a.m.
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