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RMA Florida | Lake Mary
- Healthcare
- Lake Mary, FL
About this business
Location details
400 Colonial Center Pkwy #150, Ste 150, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:30 p.m. | |
| Tue | 6:00 a.m. to 4:30 p.m. | |
| Wed | 6:00 a.m. to 4:30 p.m. | |
| Thu | 6:00 a.m. to 4:30 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | 6:00 a.m. to 10:00 a.m. | |
| Sun | 6:00 a.m. to 10:00 a.m. |
I am having a difficult time getting my records. When I first scheduled my procedure, they were very quick to get me in and bill my insurance. Now that I need my medical records, it's almost impossible to reach anyone. They rarely answer the phone, and getting any information has been incredibly frustrating. What an awful experience with this clinic.
My review is not a reflection on the clinical staff at RMA but more so on whoever handles the phones for appointments in Florida . I know that RMA usually doesn’t answer the phones but they are always really good about calling me back. I hadn’t received a call back from my message left last week so I decided to call again to try to rectify an error I had made on the date of my appointment. Whoever answered the phone was extremely rude and hung up on me. She didn’t even let me explain what my situation was. I left my team a v... read more
Dr. Masson and the entire staff were excellent! They made me feel at ease and welcomed as soon I walked through their doors. Very professional and knowledgeable staff!
I would greatly advise against going to this place for your fertility needs. I paid both a deposit and a large fee to even go to an initial appointment. While I was advised of some additional costs, there were costs that were not discussed with me and I was later billed for and they were exponential. This came as an huge surprise to me as I was obviously not expecting it. Additionally, they tested me for things I noted I had already been tested for and could’ve also avoided that cost. My husband went for his appointment, pai... read more
Best staff ever!!
Frequently asked questions about RMA Florida | Lake Mary
How is RMA Florida | Lake Mary rated?
RMA Florida | Lake Mary has a 4.5 star rating with 171 reviews.
When is RMA Florida | Lake Mary open?
RMA Florida | Lake Mary is closed now. It will open tomorrow at 6:00 a.m.
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