Riviera Pools of Tampa

TJ B. 

on Citysearch

8 years ago

I signed a contract with Riviera on April 22nd.They broke ground on the pool the first of June. It is November 1 and my pool is incomplete (though it does have water in it), surface needs to be redone, pavers replaced, tile replaced, wrong jets installed, clean up isn't finished, heater is sitting non functional and they will keep telling me next week next week. They are big on talk but they can not deliver. I have had to ride them through the entire process and I attempted to fire them twice. Be warned breaking a Pool contr... read more

V G. 

on Citysearch

9 years ago

The pool design was exactly what we wanted. The salesman, Tom W., was very professional and knowledgable. Took longer than we thought, but came out beautiful. 

Rachel P. 

on Citysearch

9 years ago

I would absolutely recommend Riviera Pools! We love the end result of our pool and have nothing but wonderful things to say about all of the staff that we worked with. Each time we contacted them with a question or request, they responded quickly and appropriately. Our pool has been completed for several months now and they are still very responsive to our questions and any needs we may have. We had a great working relationship with all of the staff that we worked with - from sales, to accounting, project management, right u... read more

Melissa S. 

on Citysearch

10 years ago

Worst company ever, customer service is non existent and they will find every way possible to screw you out of what you thought was in your contract. They are both rude and incompetent - find another company 

Sam B. 

on Citysearch

10 years ago

I cannot recommend this company, they did a poor job and were not very nice while doing it 

Robert B. 

on Citysearch

11 years ago

We contracted Riviera pools to build a custom pool for us late last year. The pool began January 2nd, 2013 and was just completed. While the construction process took significantly longer than quoted or expected, the final product looks amazing. We went with most of the options that gave us as close to a maintenance free pool as possible. Here is what we have: * 6' Sun shelf for the kids, with a foam jet as a fountain in the middle * Spa with 8 jets. * 3' Sheer decent waterfall, with rosette water features on both sides * So... read more

cristina p. 

on Citysearch

11 years ago

Not the builder to use. Poor comunication and service. Took over a year for an incomplete job. I would not recommend Riviera pools. 

Tim S. 

on Citysearch

11 years ago

Very unorganized company. Took 2 months longer than we were told. Had several returns for lack of knowledge on the equipment they talk you into. Don't get fooled with their fancy estimates like we did. We should have went with our gut and went with Freestyle or Landmark. 

bubba1000 

on Citysearch

13 years ago

Great Warranty Service – I purchased a Riviera Pool in 2008. They did a great job and I'm very happy with the pool. I'm writing this now to comment on their warranty service. Over the past few years I had a few pavers that settled. I ran into my sales guy at Publix and asked him who I could get to fix it. He told me that he thought that I could get the work done under warranty. They came out a week later and reset my pavers. Almost three years later they still took care of my pool. Great warranty service! Thanks Riviera Pool... read more