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Rivian Service Center

3.5

About this business

**Our Service Centers are by appointment only.** Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or contact us by calling the Rivian Service Support Team 24/7, or your Rivian Guide. Then we will set out the optimal repair plan. The El Segundo has a waiting room with Wi-Fi, water and snacks. If you’d like to see a vehicle in person, please check out our Rivian Hubs. To learn more about Rivian, and ou... read more

Location details

401 Coral Cir, El Segundo, CA, 90245, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.555 reviews
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Yauheni Shpendzik's profile image
Yauheni Shpendzik 
on Google
a week ago

Приехал забирать машину сказали ждать 20 минут прошло 20 говорю где машина говорит яж сказала 20 минут короче им насрать на твое время 

Andrew Petrella's profile image
Andrew Petrella 
on Google
4 weeks ago
Grant Holland's profile image
Grant Holland 
on Google
a month ago

Buyer Beware: Misleading sales practices resulting in unexpected charges after making a $500 deposit My spouse and I recently engaged with a Rivian sales representative to inquire about purchasing a Rivian vehicle. During our discussions, the representative explicitly stated that only $2,000 would be due at signing. Based on this assurance, we proceeded and submitted a $500 deposit to reserve the vehicle. However, after submitting the deposit, we were presented with the full breakdown of costs due at signing. To our surprise... read more

Cat Alia's profile image
Cat Alia 
on Google
a month ago

Avoid this location at all cost. You will receive your vehicle damaged with trash or missing parts. Customer support does not respond to the service line and never gives call backs, forcing you to come in every day you need a response, with minimal help if any. Still waiting on promised call backs 4 days later. Still waiting for them to fix my trunk that was damaged by this team. Again, whatever you do, AVOID this location. It will save you the wasted time and energy for requesting basic customer service needs. 

Keith Hebert's profile image
Keith Hebert 
on Google
2 months ago

My wife and I scheduled an experience with Matt G and could not be more pleased, especially with Matt's easy going demeanor, no pressure sales, candid advice, and extremely well educated on all aspects of the Rivian Truck and SUV. The entire experience was so much more than a test drive. We left with links to information, written features and specs we wanted to look for, and options to explore financing, pre-owned, and shipping options. We are definitely going to purchase a R1T. 

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Frequently asked questions about Rivian Service Center

How is Rivian Service Center rated?

Rivian Service Center has a 3.5 star rating with 55 reviews. 

When is Rivian Service Center open?

Rivian Service Center is closed now. It will open on Monday at 9:00 a.m. 

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