This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rivian Service Center
- Automotive
- El Segundo, CA
About this business
**Our Service Centers are by appointment only.** Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or contact us by calling the Rivian Service Support Team 24/7, or your Rivian Guide. Then we will set out the optimal repair plan. The El Segundo has a waiting room with Wi-Fi, water and snacks. If you’d like to see a vehicle in person, please check out our Rivian Hubs. To learn more about Rivian, and ou... read more
Location details
401 Coral Cir, El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer Beware: Misleading sales practices resulting in unexpected charges after making a $500 deposit My spouse and I recently engaged with a Rivian sales representative to inquire about purchasing a Rivian vehicle. During our discussions, the representative explicitly stated that only $2,000 would be due at signing. Based on this assurance, we proceeded and submitted a $500 deposit to reserve the vehicle. However, after submitting the deposit, we were presented with the full breakdown of costs due at signing. To our surprise... read more
Avoid this location at all cost. You will receive your vehicle damaged with trash or missing parts. Customer support does not respond to the service line and never gives call backs, forcing you to come in every day you need a response, with minimal help if any. Still waiting on promised call backs 4 days later. Still waiting for them to fix my trunk that was damaged by this team. Again, whatever you do, AVOID this location. It will save you the wasted time and energy for requesting basic customer service needs.
My wife and I scheduled an experience with Matt G and could not be more pleased, especially with Matt's easy going demeanor, no pressure sales, candid advice, and extremely well educated on all aspects of the Rivian Truck and SUV. The entire experience was so much more than a test drive. We left with links to information, written features and specs we wanted to look for, and options to explore financing, pre-owned, and shipping options. We are definitely going to purchase a R1T.
Frequently asked questions about Rivian Service Center
How is Rivian Service Center rated?
Rivian Service Center has a 3.5 star rating with 54 reviews.
When is Rivian Service Center open?
Rivian Service Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com