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Rivian Service Center
- Automotive
- El Segundo, CA
About this business
**Our Service Centers are by appointment only.** Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or contact us by calling the Rivian Service Support Team 24/7, or your Rivian Guide. Then we will set out the optimal repair plan. The El Segundo has a waiting room with Wi-Fi, water and snacks. If you’d like to see a vehicle in person, please check out our Rivian Hubs. To learn more about Rivian, and ou... read more
Location details
401 Coral Cir, El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars I would. I brought my car in for service for the rear lift gate. They made it worse. Service manager said they’d have someone reach out to get an expedited appointment since the next available is November. That was three weeks ago and I haven’t heard anything. I’ve called the support line three times and no one ever calls back.
If I could give zero stars I would. Awful experience. They do not listen to customer. Promised us car was fixed only to show up and the tech said it’s not fixed. Wasted our time and money. Thankfully they hand out uber credits to make up for it but starting the process to lemon law this. Hopefully Rivian replaces leadership in the service organization ASAP.
Do not buy a Rivian. Hydraulic leak that wasn't on my dash is now in shop for two weeks and hasn't been seen yet. Enterprise said they give out 30 cars a day to Rivian in Dallas. Buy a rivian if you want to be in a rental car for two months and never see your 100k car! posting on every Rivian dealership until they stop selling cars they can't fix
Приехал забирать машину сказали ждать 20 минут прошло 20 говорю где машина говорит яж сказала 20 минут короче им насрать на твое время
Frequently asked questions about Rivian Service Center
How is Rivian Service Center rated?
Rivian Service Center has a 3.4 star rating with 59 reviews.
When is Rivian Service Center open?
Rivian Service Center is open now. It will close at 6:00 p.m.
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