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Rivian Service Center

3.4

About this business

**Our Service Centers are by appointment only.** Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or contact us by calling the Rivian Service Support Team 24/7, or your Rivian Guide. Then we will set out the optimal repair plan. The El Segundo has a waiting room with Wi-Fi, water and snacks. If you’d like to see a vehicle in person, please check out our Rivian Hubs. To learn more about Rivian, and ou... read more

Location details

401 Coral Cir, El Segundo, CA, 90245, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.457 reviews
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J D.'s profile image
J D. 
on Google
5 days ago

If I could give zero stars I would. Awful experience. They do not listen to customer. Promised us car was fixed only to show up and the tech said it’s not fixed. Wasted our time and money. Thankfully they hand out uber credits to make up for it but starting the process to lemon law this. Hopefully Rivian replaces leadership in the service organization ASAP. 

Bailey Conger's profile image
Bailey Conger 
on Google
a week ago

Do not buy a Rivian. Hydraulic leak that wasn't on my dash is now in shop for two weeks and hasn't been seen yet. Enterprise said they give out 30 cars a day to Rivian in Dallas. Buy a rivian if you want to be in a rental car for two months and never see your 100k car! posting on every Rivian dealership until they stop selling cars they can't fix 

Yauheni Shpendzik's profile image
Yauheni Shpendzik 
on Google
4 weeks ago

Приехал забирать машину сказали ждать 20 минут прошло 20 говорю где машина говорит яж сказала 20 минут короче им насрать на твое время 

Andrew Petrella's profile image
Andrew Petrella 
on Google
a month ago
Grant Holland's profile image
Grant Holland 
on Google
2 months ago

Buyer Beware: Misleading sales practices resulting in unexpected charges after making a $500 deposit My spouse and I recently engaged with a Rivian sales representative to inquire about purchasing a Rivian vehicle. During our discussions, the representative explicitly stated that only $2,000 would be due at signing. Based on this assurance, we proceeded and submitted a $500 deposit to reserve the vehicle. However, after submitting the deposit, we were presented with the full breakdown of costs due at signing. To our surprise... read more

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Frequently asked questions about Rivian Service Center

How is Rivian Service Center rated?

Rivian Service Center has a 3.4 star rating with 57 reviews. 

When is Rivian Service Center open?

Rivian Service Center is closed now. It will open tomorrow at 9:00 a.m. 

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