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300 Santana Row #105, San Jose, CA, 95128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
This place provided the single best customer experience I've ever gotten from any company anywhere. Got a random overnight test, it was amazing. Cannot wait to buy an r3x... They also dropped us off at the airport!!!
Jason V is incredibly knowledgeable about Rivian products, current offers, and new updates. He takes the time to explain everything clearly and treats customers with true compassion and professionalism. Jason consistently goes above and beyond — it’s a real asset for Rivian to have him on the team. Thank you, Jason, for walking me through the vehicle in detail and making the test drive such a great experience. Keep up the excellent work!
Great experience working with Patrick in Sales from the time we walked into the showroom, through the demo drive(s), interactions and constant communication during the contract process and Bernie at Delivery. Patrick working with his colleagues, made the whole purchase experience smooth and very customer-friendly. Bernie was phenomenal at the time of delivery: enthusiastic, knowledgeable, amiable and customer-friendly! Many thanks to the entire Rivian sales team that helped us.
Honestly out of all the Rivian’s I’ve been too, this has been the best experience. Seriously, shout out to Josh for helping my partner and I out with selecting the best Rivian model that would fit our needs. We went in, completely dumb founded and wondering which model would be best for us, but Josh helped my partner and I out with find the best model for our need. He was direct, and straight forward which we really appreciate, he helped us find the best model for our needs and made the whole process completely user friendly... read more
Our demo drive at the Rivian dealership in Santana Row was an incredible experience, and Edward made it truly special from start to finish. He welcomed us with a friendly attitude and immediately put us at ease, creating an environment where we could really enjoy exploring the 2026 Rivian SUV. What impressed us most was how knowledgeable and patient he was—Edward explained every feature in detail but in a way that was fun, easy to understand, and connected to how we’d actually use the car. He didn’t just highlight the techno... read more
Rivian has a 5 star rating with 16 reviews.
Rivian is closed now. It will open at 10:00 a.m.
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