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RiverSpring Health

2.3

About this business

Location details

94 W 225th St, New York, NY, 10463, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.331 reviews
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Kerry Guo's profile image
Kerry Guo 
on Google
a month ago

The whole team is a joke!! Kicking you here and there to different departments but no one can help you to make their job done. The case manager never in office. 

Kerry Guo's profile image
Kerry Guo 
on Google
a month ago

The whole team is a joke!! Kicking you to here and there to different departments but no one can help you to make their job done. The case manager never in office. 

Claudia Aubourg's profile image
Claudia Aubourg 
on Google
a month ago

We never chose RiverSpring Health Insurance, and we certainly never chose Harrietta Bartholomew as our case manager, yet somehow, we were assigned both. This place deserves a zero rating! My elderly father needs critical support and services in his home, and instead of help, we’ve received confusion, miscommunication, and blatant incompetence. Back in February, Harrietta or someone from her office called us in an absolute panic, claiming we had to sign up immediately because “the government was wiping out all coverage.” This... read more

Huang Winnie's profile image
Huang Winnie 
on Google
10 months ago

I would give 0 stars if I could. I received a call from someone named Elena or Elaine (unclear) who claimed my aunt had attacked multiple people at the daycare. When I called the daycare to verify, they confirmed that no such incident had occurred. Elena was extremely incompetent, struggling to comprehend and communicate effectively in English, let alone spreading false information. When I tried to file a complaint with Riverside, they were dismissive and unaccepting of feedback. This experience was utterly frustrating and d... read more

Natalie Codner's profile image
Natalie Codner 
on Google
10 months ago

How can you run a facility as big as this, that relates to people LIFE and has no one answering the phone it’s now 1:00 and has been calling and no response. If you all don’t want to work leave so someone else can do it. UNACCEPTABLE 

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Frequently asked questions about RiverSpring Health

How is RiverSpring Health rated?

RiverSpring Health has a 2.3 star rating with 31 reviews. 

When is RiverSpring Health open?

RiverSpring Health is closed now. It will open tomorrow at 9:00 a.m. 

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