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Riverside Mental Health Services

1.5

About this business

Location details

350 North Wall Street, Kankakee, IL, 60901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.542 reviews
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Scott Patterson's profile image
Scott Patterson 
on Google
a month ago

Serious case of negligence on the part of the facility and its staff. First the doctor who's name i still never got ignoring phone calls from everyone involved including a state case worker. Secondly the hospital case worker Peter lieing to us, and skirting questions through out the entire process. I hope you enjoy the reports to IDFPR your negligence will come to light. 

Hailey Zalud's profile image
Hailey Zalud 
on Google
5 months ago

I didnt have a good run in with this facility back in 2020, but in desperation my judgement got the better of me and I went back to this hell hole. While this time they were sweet to let us color, thats all we did. That is it. While I understand I was 17 and in the childrens facility, the fact that they not only just had us color, they lied on my medical documents. This is unbelievably disgusting and just lazy. How can you seriously sit there and type up this big laundry list of things we “did” in “group” and how it “helped”... read more

Frankie's profile image
Frankie 
on Google
5 months ago

I posted on my other account but I thought I should add some clarity to my original review. When I went I was 11, and for some stupid reason I was put on the 13-17 unit, ‘cause they were over filled I guess? First of all, putting an 11 year old with 17 year olds is not smart. I later talked about my entire stay here with a therapist. He said that he briefly worked at riverside and “It is more like a prison than a psych ward, people with suicidal ideation should not be in a place as bad as riverside” which already says a lot.... read more

Jody Gentry's profile image
Jody Gentry 
on Google
7 months ago

On my way now to pick up my 18 yr old son. So far everything has been pleasant and uneventful... Very professional and courteous staff🎄🙏 

Kenzie's profile image
Kenzie 
on Google
9 months ago

I was here in 2020 and this hospital was dehumanizing to experience. I hope the teenage girls sent here receive the support they need after being discharged from this hospital. Riverside severely exacerbated my CPTSD and is not a hospital any person should be sent to. 

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Frequently asked questions about Riverside Mental Health Services

How is Riverside Mental Health Services rated?

Riverside Mental Health Services has a 1.5 star rating with 42 reviews. 

When is Riverside Mental Health Services open?

Riverside Mental Health Services is closed now. It will open at 9:00 a.m. 

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