Riverside Eye Center, Formerly Monnett Eye Center

Melissa Kinsey 

on Google

4 weeks ago

I brought my son here for an eye exam, and during the appointment scheduling process, I was assured that they accepted our insurance. However, after the exam, I was informed that they do not actually accept it. Additionally, when I inquired about pricing, I was told that their rates are standard and that I shouldn't expect any discounts. I attempted to discuss what is typically covered by insurance, but my concerns were dismissed dismissively. The process itself was quite lengthy—taking about two hours, whereas it usually ta... read more

Stanley Alter 

on Google

a month ago

Don’t go here unless you have all day to get an eye exam. They don’t care about your time and do not understand what an appointment means (def. An arrangement to meet a Someone at a particular time in place). I waited two hours and a half to meet the doctor and never was able to meet him because I didn’t have all day to wait. Apparently, they over book their appointments to make sure the doctor is going to make plenty of money. In the meantime people just sit there and wait for hours to see the doctor. Terrible! Horribly man... read more

bonnie stoddard 

on Google

2 months ago

My appointment was at 1:15 but waited for hour and a half.The doctors medical assistant was very rude with me and insisted that I have to have refraction and dialation when I didn't want it The only courteous staff there was the receptionist and person who was in charge of prescriptions. 

Maddie Endo 

on Google

2 months ago

Facility was clean and definitely made sure the machine was clean as well before my fahter in law started his testing. Would like to thank the staff from front to the back for their professionalism and patience with my father in law and the family as well. DJ, Lisa and Brandi were amazing and took their time with my father in law. That's A+ for me. Dr. Winslow was great in explaining everything to us. He was patient with my father in law and delicate with him as well. I would recommend him to anyone. 

Joseph Ciborowski 

on Google

2 months ago

Constantly waiting every time I go it’s over an hour to constantly overbook waiting room is always packed