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Riverside Buick GMC

4.5

About this business

Specialties At Riverside Buick GMC, you'll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. 

Location details

125 S Dixie Ave, Cartersville, GA, 30120, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,243 reviews
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Renaldo's profile image
Renaldo 
8 years ago

Dealer exchanged a couple emails, then appears to have forgotten about me. Their loss, I'm in the market for an expensive vehicle. 

Business response:

Renaldo, we do apologize for any inconvenience. It appears we sent you a few options but we have yet to hear back .Thank you for bringing this to our attention. we would be more than happy to resend the email. Also, if you could email us your phone number we will be more than happy to further discuss this for you. ~ Cassie Cepeda 

Bill's profile image
8 years ago

Helpful, low pressure. 

Hunter's profile image
8 years ago

Good communication between saloman and myself. The day before I was suppose to drive 4 hours to purchase the truck. They raised the price by 1 grand. Said market changed. Very poor ethics and when confronted with price change they stood by their increase so I decided to spend my money elsewhere. 

Business response:

Hunter, We do apologize for the error in the pricing, Savannah had called you several times and let you know the extra work we had done to the truck since you first viewed the vehicle, and the pricing. We would sell you the vehicle for the additional charge we incurred. The offer of $37500 in which you declined, If you have any other issues feel free to contact me. Todd Chasteen. 

MASHAY18's profile image
MASHAY18 
8 years ago

Very disappointed in the staff and the listing. This jeep is terrible condition. Filthy inside. Full of trash. Sun roof has been poorly patched which no one mentioned when I spoke with the staff over the phone. Amazed they would show a vehicle in that condition. Will not be returning to Terry Reid for ANY future purchases. 

Business response:

We're sorry to hear that you had a negative experience with us. That's not at all what we want to have happen in our store. I apologize and would love the chance to re-earn your business. 

Ernest's profile image
8 years ago

They have made contact by phone and email and have been helpful in my search for a car. 

john's profile image
8 years ago

Price to high 

Jeremy's profile image
8 years ago

Made an appointment to buy a car and traveled and hour and when I got there they said that the car was shipped to an auction! Horrible experience! Do not recommend this dealership! 

Amy's profile image
8 years ago

Brennan contacted us immediately. Loved her!! Our experience here began well enough but after spending an hour and a half on a Friday night and four more hours there the following day, we ended up driving our old car home. Brennan and Brandon were terrific but it'll be a while before we are ready to deal with a dealership again. 

Business response:

Amy, Thank you for the kind words, I am sorry to hear we couldn't make things work out for you however, we would be more than happy to further assist you in the future. 

Rebeca's profile image
8 years ago

Responded quickly.. 

Business response:

Thank you for your kind words. We hope you received all the information you needed. ~Cassie Cepeda 

Frequently asked questions about Riverside Buick GMC

How is Riverside Buick GMC rated?

Riverside Buick GMC has a 4.5 star rating with 2,243 reviews. 

When is Riverside Buick GMC open?

Riverside Buick GMC is closed now. It will open at 8:30 a.m. 

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