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Rivermark Community Credit Union
- Finance
- Portland, OR
About this business
Rivermark isn't your average credit union or bank -- we're better! With video tellers open from 8 am to 8 pm on weekdays, and 24/7 online account and loan apps, banking has never been more convenient. Our average member saves over $300 compared to the competition, putting more money in your pocket. If you live or work in the area you can join, too. With over 40,000 nationwide ATM machines and a powerful online and mobile banking app, you can do your business with Rivermark when it is convenient for you, not the other way aro... read more
Location details
4730 NE Sandy Blvd, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Imagine if a bottom tier dmv opened a credit union and that's the level of customer service and quality of operations you'll expect to experience as a "customer" of RM... not wasting any more of my time documenting this migraine, only posting this in the event it saves someone else the future clusters of having to work with this bammer CU. They acquired my loan from Advantis so I didn't have a choice. Worst experience...
Incredibly unreliable wow. I'm 67 and have never seen a place so unreliable. I am so sick of their website error message. No matter what you try to do it says I'm sorry there was an error. You can't change your password or update you contact information. I told them about this over and over and over again and it has not been resolved. It's to the point of being a major security risk now. I am making formal consumer complains with the FTC and the Department of Justice. AVOID
Since these guys merged with Advantis their level of incompetence has hit an all time high! I have had to call them multiple times over a one week period to get a single call back that I was told would be returned the same day. I even called and was told by someone that they would get me someone to speak with instead of waiting on the callback, which would only take them a minute , but instead I say on hold for more than 20 minutes until I hung up. They suddenly had issues locating our insurance info related to our vehicles.... read more
Since the merger, which was an utter disaster in which I lost access to online banking completely, customer service is horrendous. You can't even reach the branches by phone anymore, and at the location on Sandy they only let you do transactions with a remote teller on a screen, even though there are human beings there. I had better customer service at Wells Fargo, and that is a low bar.
the concept of an atm video teller is so unnerving and dystopian
Frequently asked questions about Rivermark Community Credit Union
How is Rivermark Community Credit Union rated?
Rivermark Community Credit Union has a 3.2 star rating with 35 reviews.
When is Rivermark Community Credit Union open?
Rivermark Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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