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Rivermark Community Credit Union
- Credit Unions
- Portland, OR
About this business
Rivermark isn't your average credit union or bank -- we're better! With tellers open 8:00am to 8:00pm, and 24/7 online account and loan apps, banking has never been more convenient. Our average member saves over $300 compared to the competition, putting more money in your pocket. Everyone is eligible to join! If you live or work in the area you can join, too. With over 40,000 nationwide ATM machines and a powerful online and mobile banking app, you can do your business with Rivermark when it is convenient for you, not the ot... read more
Location details
2537 SE Hawthorne Blvd, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience so far. Opened a new account as a new member and never received a debit card! After two weeks reached out and they said whoops the card had an error printing and they never sent out. Are you kidding me? Why didn't anyone let me know? They didn't even offer to send priority though their error. So have to go in to a location to get it after weeks. Terrible and unprofessional. For shame. Then maybe a month later they called me about sending a card? Like what? You would think they know I already have a card. ... read more
Absolute worst experiences banking ever. I lost my Advantis credit card and called Rivermark for a replacement. It’s been two weeks and I haven’t received it so I called. After being on hold for 22 minutes twice and being hung up on and 23 minutes once, I realized… their customer service is great until you ask them to do their job. Rivermark moved or removed the member number from the app so you have to answer a bunch of questions in order for them to access your account if you don’t know your member number. I asked if it wa... read more
After the merger, their customer service has gone from good to horrible. It’s impossible to reach anyone—I just got stuck in an endless phone loop, and employees don’t return your calls when they say they are going to. They won’t help me with a credit dispute for fraudulent charges. Someone first entered the information incorrectly, then I had to start all over and spent a long time on the phone on numerous calls, and now they just aren’t responding! I will be switching to a different credit union.
Incredibly unreliable wow. I'm 67 and have never seen a place so unreliable. I am so sick of their website error message. No matter what you try to do it says I'm sorry there was an error. You can't change your password or update you contact information. I told them about this over and over and over again and it has not been resolved. It's to the point of being a major security risk now. I am making formal consumer complains with the FTC and the Department of Justice. AVOID
I’ve been a member of Rivermark since 1995 and have been pleased with their services. Staff has always been pleasant and helpful, and they offer all the banking services I need. Yes, there have been some glitches during the merger with On Point, but mergers are always problematic.
Frequently asked questions about Rivermark Community Credit Union
How is Rivermark Community Credit Union rated?
Rivermark Community Credit Union has a 3.1 star rating with 335 reviews.
When is Rivermark Community Credit Union open?
Rivermark Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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