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River Vista
- Apartments
- Dumbarton, VA
About this business
Location details
1500 Forest Run Dr, Dumbarton, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Review I've been living here at Brookfield for 5years now and would like to say that management has been very helpful and would like to give a thumbs up to their communication response. Communication is key to getting things done. Thank you for getting things done in a timely manner.
Business response:
Thanks for your positive feedback! We're delighted to know that our communication and management at Brooksfield Apartments have been helpful over the past five years. Your praise means a lot to us, and we'll continue working hard to keep things running smoothly. Thank you again for being such a valued resident!
Don't live here I lived at this property for many years. At first the property started off great, but over time it began to deteriorate. Appliances are out of date. Get used to neighbors being as loud as they want jumping and banging on the walls. I lived near a sprinkler room system that went off odd hours at night waking you up from a dead sleep. I complained about it and was pretty much told to deal with it.
Business response:
I'm sorry to hear about your experience at our property. We strive to provide a comfortable and peaceful living environment for all residents, and it's disappointing that we fell short of your expectations. I will share this feedback with my team, as we are always working to improve. Please reach out directly if you need further assistance. Thank you, Tiffany - Property Manager - 972-377-4999
Horrible lying management Absolutely horrible management they have here. This place went to the dumps of hell with dirty hallways and roaches in building despite charging each resident 8.00 monthly pest control. They admitted to only spraying the hallways. That not going to help inside if roaches going through the walls of everyone’s apartments. The hallways stink from dog pee and dirt all over carpets tracked from these nasty animals. They should steam the hallways with how much money they make here. Also they have loud dru... read more
Business response:
Your review is very concerning to read and certainly does not reflect the accommodating living conditions we expect for our community. Our residents are our top priority, and it's very upsetting to see we've given you the wrong impression. I think it's best I discuss these issues with you directly. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to me at your earliest convenience and I'll be sure to get back to you soon. Thank you, Doris - Property Manager - 847-689-... read more
Water is always turned off due to "main water line break" on a regular basis. This place is a joke. Every month on a regular basis they turn off the tenants water because there is always a "main water line break." Clearly they can't get it together if they're having to turn off tenants' water on a regular basis, it is a major inconvenience when tenants need to shower, cook, use the restroom, etc. Their washing machines and dryers in their laundry room are always broken, good luck if you can ever find a washing machine or dry... read more
Business response:
I am disappointed to see you are unhappy. I understand you are frustrated with the water being shut off, and I apologize for the inconvenience. I am also very sorry for any issues you have with parking and would be happy to further discuss this along with your other concerns. Please reach out when you can. Thank you, Charneel - Property Manager - (352) 854-0090
Save your time, you will not regret it! Edit August 2022 - Three Months into the lease I have grown to hate this place in such a short time! This has not been a pleasant experience due to maintenance issues and nonchalant attitude of the office staff. There is literally only one of a dozen issues that has been addressed the first time it was brought to their attention. You will have to put in multiple work orders for the same issues and it will still not be resolved. Honestly the apartment was not move- in ready when I picke... read more
Business response:
We want our residents to enjoy their time being part of our community, and I apologize that you are not fully satisfied. It is our mission to ensure everyone has a pleasant experience with us and I would like to touch base with you directly about your concerns; perhaps there is something I can do to help. If you are willing to have that conversation, will you please give me a call? Susan - Property Manager - 817-261-8808
Awful! The management in the office are THE worst. Let me start with the apartment it self is run down and just a quick job of a “remodel”. Then when my microwave that was attached to the cabinet started throwing sparks and not working, we reported it to management to get it fixed/replaced. What I was told was they knew about a recall on them and were just “taking them out as they went” with no replacement. Claimed it was stated in the lease. It was not, I had to read the lease to them. AND NOW being in the military I have a... read more
Business response:
I am sorry to read this feedback. We want the most for our residents, and it is disappointing that we have left the wrong impression. I apologize for the issues you have encountered with your unit and for any miscommunication on behalf of our team. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Elly Sedivy - Property Manager - 847-689-4464
Excellent Property This property is Excellent! I would recommend this property to all my friends that live near the Denton Area.
Business response:
Your recommendation means the world to us! Thank you for choosing Hickory Creek Ranch and for sharing your experience. Have a wonderful day!
Please do NOT live here!! This place was great when I first moved in, then they were bought out by a big business and now they're hiking up prices. I just moved out less than a month ago, and I've already had a bill collector call me about my final payment. The fees I was charged for moving out were ridiculous. I hired a housekeeper to clean my apartment before I moved out and they still charged me over $100 for a cleaning fee. Not to mention, they charged me for paint over the wall where my tv was mounted even though they t... read more
DO NOT RENT HERE The day of move in they changed me to a whole different unit without any notice after I already had a lot of things shipping to the address I was suppose to be at. Then I get into the unit and it took me 4 HOURS to clean it before I started moving stuff in because there was dirt, paint, dust EVERYWHERE. There was even things in the cabinets left over from the previous renters so that’s how I knew they didn’t even step foot in that apartment before having me move in. There are roaches EVERYWHERE I’ve done eve... read more
Frequently asked questions about River Vista
How is River Vista rated?
River Vista has a 3.9 star rating with 240 reviews.
When is River Vista open?
River Vista is closed now. It will open at 9:00 a.m.
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