River Rock Family Dental

Christina M. 

on Citysearch

11 years ago

I will never be going here again. Last month I went in for my 6month cleaning new to this office. Had my X-rays and examination. Doctor came in mask on of course and spent maybe 10minutes looking at my teeth and X-rays. Told me I had 2 soft spots that needed to be fixed and that they could not wait and that I needed to have the one filling I had done over with a new one. Went in for my fillings the 2 new ones he did, did not even need to be done they were not through the white on my teeth yet, and the one filling I have had ... read more

Ashley Y. 

on Citysearch

12 years ago

I will NOT be going back to this dentist! Went in because a molar was breaking apart and the dentist came in, looked at it and said I would need a crown. Then he immediately left the room and had the dental assistant deal with me and the price. $1100 for the whole procedure. Got my crown done the next day and had quite a bit of discomfort. Dentist brushed it off like I was overreacting and said to take ibuprofen and tylenol. By a few nights later on a Sunday I was in excruciating pain and my gum was swollen. Called Dr. Valbu... read more

Sandra M. 

on Citysearch

12 years ago

Great atmosphere! – I have been a long time patient of Dr. Valbuena. When I first when in for a cleaning and exam, they were very detailed on all the treatment I needed (it had been 20+ years since Id been to a dentist). Everyone at their office was very friendly and made me feel like I was on the top of their priority list. I have since been in for my treatment and am on a regular 6 month checkup basis. I am just now writing this review because I was just recently in for my check up and left feeling so great! They even know... read more

Divya I. 

on Citysearch

12 years ago

Had a tooth ache and went in...the dental assistant looked at my tooth and said I had a really bad cavity and they would extract my tooth and put in some titanium rod kinda stuff...she then cleaned my teeth...Dr. Valbuena then came in...didn't even bother saying a polite hello...asked me to open my mouth...looked at all the pictures and X-rays that the assistant had taken earlier and told that I would have to get a root canal done and that I had several really bad cavities...Then he said his assistant would help set up an ap... read more

phbrgirl 

on Citysearch

14 years ago

Kind and Gental – I just moved to Lawrence a few months ago and needed a new dentist. I found this office off my insurance list and it was close to home. I called the office and the person so answered the phone was very helpful and scheduled around my schedule so I didn't have to take off work. When I went in for my first visit I didn't have to wait around to be seen. I was taken straight back to a room where I was explained everything they would do that day and I was suprised that the office had already contacted my insuran... read more

HRO 

on Citysearch

14 years ago

Very Impressed! – I personally had a great experience at River Rock Family Dental, considering I had a tooth ache. I called the morning I woke up with a tooth ache, the lady on the phone was very understanding and I was able to come in that morning! Once I got there, the whole staff was concerned about my needs and getting me out of pain. Best of all, I was able to have the treatment done that day! They even filed my insurance for me. If you’re looking for a caring staff and quality dental work, go to River Rock!!! 

missv2 

on Citysearch

14 years ago

Not very good – This place is fine if you are loaded and have tons of cash. I didn't pay their bill right away and they immediately sent me to collections and told me not to ever come back to their office. If you don't have a lot of money (not a yuppie) I advise you to look elsewhere. Also, the dental assistant was rude to me the entire time they worked on my teeth. Keep in mind that I did pay with insurance and out of pocket...they still found some way to bill me again? Not sure why they did that. Am I going to pay for this... read more