River Point Apartments

Ksh797@gmail.com S. 

on Yellow Pages

9 years ago

I rented an apartment from River Point Apartments (9 month lease) the lease was to be from 9/1/15 - 5/31/16. On 9/1/15, If you like stench, water, mildew, mold, urine and rust damage on your carpet, carpet padding, carpet tacks and flooring (the flooring is made out of a compressed drywall type material) then this is the rental property for you. In addition, I had a hole in my garage wall that was large enough I could not only see into my neighbors garage but step into it, damaged closet doors, bathub drain stoppers that did... read more

Katherine P. 

on Yellow Pages

9 years ago

I loved living here. Great apartment, great neighbors, and fairly clean grounds. HOWEVER, after I moved out I was hit with claims of damaging the carpet. They said my dog had urinated on 60-70% of the carpet. (Apparently I never noticed dog urine all over the place?) My dog is 4 years old and has been potty trained since he was a couple months old. Literally, this dog has a steel bladder and WILL NOT go anywhere but outside. They sent me pictures of said damaged carpet, and there were pictures of a DIFFERENT apartment. They ... read more

Leslie M. 

on Yellow Pages

10 years ago

STAND CLEAR OF RIVER POINTE. I have lived in an apartment setting while in college. Loud, over crowded, and hectic. But this place is far worse. Not only do cars stay in the same spot like previously mentioned, the office help is terrible. I have never been treated with more disrespect. You have to expect a little friction when living so close to people that can range so differently than yourself. But I do not expect to have the office treat residence with such rude behavior. I have no problem with any staff besides one. She... read more

Kyle C. 

on Yellow Pages

11 years ago

At the desk a women named Gloria is the worst customer service person i have ever met. She gave us an incorrect move in amount we had to pay two times. Then didnt say we needed renters insurance to move in. Then aftrr being here for a month i try to get a total because i never got my water bill and she puts me on hold for 12 minutes. So i call back and she gives me crap about me not knowing what i owe. This place doesnt deserve anyones business 

twodogs83 

on Yellow Pages

11 years ago

I always thought the really negative reviews were from people that didn't pay their rent, decided to cut out in the middle of the lease or some other way of trying to skip around the rules. Then I lived here. I was a resident of River Pointe Apartments for almost 3 years. When I first moved in, the staff was great, were very helpful and easy to deal with. Maintenance always took care of things right away and did a great job. As time passed, one office person after another left and they were replaced with people that are, by ... read more

livclasof3 

on Yellow Pages

15 years ago

The apartments are fine, but the office staff, as well as their "corporate office", are rude, unprofessional and uncompassionate individuals. They speak to you with an attitude and their smugness is never masked. The phone is almost never answered and sent to voicemail where you leave a message that is never returned. They will misinform you of their policies at the drop of a hat while telling you no problem, it's okay only to then hide behind their "policies" and "corporate office" when confusion arises. It takes weeks for ... read more

voice1opinion 

on Yellow Pages

15 years ago

The apartment size and location for the money is not bad. What is bad is the Management of this property. The staff has an attitude and maintenance is sub standard. When the manager hangs up on your because you are not agreeing on a subject that not professional. Maintenance fixed a light pole by putting some wood stakes next to it and then using electrical tape to attach it. Parking is a problem, there is not enough. It is not all bad living there but it does have its down side. Please check it out and talk to people and co... read more