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Rite Care Pharmacy
- Healthcare
- Dallas, TX
About this business
Location details
9415 Bruton Rd Suite 3103, Dallas, TX, 75217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful mail pharmacy. Their website is the worst, and when I've tried to refill online, it doesn't ever get filled. Every time I try to call in a refill, they direct me to a totally different location, and it ends up taking at least 2 days longer to refill meds plus the shipping days to get your medicine. Absolutely the worst.
Awful mail pharmacy. Their website is the worst, and when I've tried to refill online, it doesn't ever get filled. Every time I try to call in a refill, they direct me to a totally different location, and it ends up taking at least 2 days longer to refill meds plus the shipping days to get your medicine. Absolutely the worst.
It always takes more than 3mins for them to answer a phone call and all you get is 'can you hold for a second' and will put you through that recording and forget all about you!! It's always a waste of time!!!
Seems to be the SOP at this pharmacy. My Dr sent a prescription and it took almost a full week to ship even though it was in stock. I asked to talk to a manager, but don't think I actually got one. The person I talked to didn't seem in the least concerned that their pharmacy was not being very customer service oriented. I am a manager in a customer service driven industry, if that was how my business was being managed, I would find new managers.
Got half of my prescription order for the full price! When I called about it they said they would correct it on the next refill. Got half my prescription again. Nothing they can do and I have to pay twice the price for my prescription due to their negligence! Really? All I got was sorry we will work on our training, but you are stuck paying the extra money. Horrible customer service!!
I have to call Twice and repeat my insurance information all over again. The guy on the phone was not friendly at all.
Very unresponsive; difficult to do business with.... I've reached out for a copy of a receipt on a rx filled 8/11/15, and still have not heard back. It is now October 30.
Frequently asked questions about Rite Care Pharmacy
How is Rite Care Pharmacy rated?
Rite Care Pharmacy has a 3 star rating with 85 reviews.
When is Rite Care Pharmacy open?
Rite Care Pharmacy is closed now. It will open on Monday at 9:00 a.m.
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