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Rite Aid

2.6

About this business

Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently und... read more

Location details

12311 Academy Rd, Philadelphia, PA 19154, Philadelphia, PA, 19154, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
WedClosed
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
2.692 reviews
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uhSevN O.o's profile image
uhSevN O.o 
on Google
3 months ago

The manager put a paper sign up saying “cash app reload service is down” all because I go there to upload money every other day. I know it’s not down. They’re just tired of doing the service for me. The clerk at the register even said “it’s above my pay grade” when I asked him why haven’t they fixed it then. There’s a reason cash app says they’re a retailer. They offer the service. The manager is just being funny. DONT GO HERE. 

Joanne Faison's profile image
Joanne Faison 
on Google
5 months ago

The old lady and the guy with the green hair have nothing better to do while closing but sit at the front and talk about customers. Not even a greeting just dirty looks from the old lady. 

Mia Marie's profile image
Mia Marie 
on Google
6 months ago

Pharmacy staff is very ignorant. We went through the drive through and a lady told us we had to wait a couple minutes for my prescription to be ready so just circle around the store and come back to the window. So, we did exactly that. Less than 4 minutes went by. As we pull up to the window the same lady held up a paper stating we have to come in to pick up proscriptions. We tried speaking to her to kindly remind her that she just told us to drive around. She refused to speak a single word to us. Just held up the paper and ... read more

Jade xoxos's profile image
Jade xoxos 
on Google
7 months ago

Worst service ever at the pharmacy. I came at 1:20 to get my prescription in the pharmacy drive through which I needed asap it was an emergency. The two girls at the front took 10 minutes putting my insurance in then told me to come back later because they are going on lunch. Mind you it wasn’t even 1:30 yet. I go to cvs or other rite aids and have no problems its always just a quick 5 second process. Actually ridiculous and the customer service was horrible. 

Falcon Dogenson's profile image
Falcon Dogenson 
on Google
7 months ago

Started to go downhill after that one pharmacist Kevin left. Hank and Kamar are the only bright lights in this sea of obsidian sadness. 

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Frequently asked questions about Rite Aid

How is Rite Aid rated?

Rite Aid has a 2.6 star rating with 92 reviews. 

When is Rite Aid open?

Rite Aid is open now. It will close at 11:00 p.m.  

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