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Rita's Italian Ice & Frozen Custard

3.6

About this business

Location details

5485 Harpers Farm Rd, Center Space c, Columbia, MD 21044, 5485 Harpers Farm Rd, Columbia, MD, 21044, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu3:00 p.m. to 8:00 p.m.
Fri3:00 p.m. to 8:00 p.m.
Sat3:00 p.m. to 8:00 p.m.
Sun3:00 p.m. to 8:00 p.m.
3.6134 reviews
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Nick Casey's profile image
Nick Casey 
2 weeks ago

This doesn't feel like a normal Ritas. - The cups are all smaller than normal by about 20%. -They don't give you the food as they make it. You just have to stare at it through the window as it melts and they make everything else in the order. - They are out of normal stuff - They are way too chatty and provide very slow service 

CuddlesDoll's profile image
CuddlesDoll 
a month ago

Was next in line, started to order a small gelati. There were 3 people working. The AA girl at the front window interupted me, told me I had to wait and closed the window. Looked like there was some sort of confusion going on in the back, Very unprofessional! Upon receiving my order this order was the size of a child's ice cream. The soft serve on top was very skimpy, was a small dollop of frozen yogurt on top. Way too expensive for what I paid, I felt cheated, walked away feeling cheated as well. Those young teens don't hav... read more

James Shulgold's profile image
James Shulgold 
2 months ago

Showed at 8:45 and 8 people all waiting outside banging on the glass and the girl inside ignored everyone and continued to clean up. Others showed up just to have same experience. If you are closing at 8:45 and need the time to closeup then put up a sign or something or put it on the website. 

Yami's profile image
Yami 
3 months ago

I have reason to believe an employee here by the name of zach (curly hair, looks kind of light skinned) tampered with my drink on purpose, i came here 03/18/2026, we interacted at the register and when it was time to pay he brought up the tip screen and when i didn’t leave a tip he visibly seemed upset. I ended up not going to the other window to watch what he was doing and he took a very long time making my drink. It felt like at least 3 minutes, it absolutely should not take 3 minutes to put ONE flavor of ice into a cup wi... read more

Yami's profile image
Yami 
4 months ago

I have reason to believe an employee here by the name of zach (curly hair, looks kind of light skinned) tampered with my drink on purpose, i came here 03/18/2026, we interacted at the register and when it was time to pay he brought up the tip screen and when i didn’t leave a tip he visibly seemed upset. I ended up not going to the other window to watch what he was doing and he took a very long time making my drink. It felt like at least 3 minutes, it absolutely should not take 3 minutes to put ONE flavor of ice into a cup wi... read more

Frequently asked questions about Rita's Italian Ice & Frozen Custard

How is Rita's Italian Ice & Frozen Custard rated?

Rita's Italian Ice & Frozen Custard has a 3.6 star rating with 134 reviews. 

When is Rita's Italian Ice & Frozen Custard open?

Rita's Italian Ice & Frozen Custard is open now. It will close at 8:00 p.m. 

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