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RingCentral
- Business Services
- Belmont, CA
About this business
Location details
20 Davis Dr, Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Alliance Implants & Periodontics When we signed up in the small print was an AUTOMATIC 36 month renewal! When we called to give a 30 day notice we found out that we were stuck in a contract until April of 2029!! We have asked the to terminate and they are telling us that it will be 15k to terminate!!!
I do not usually write negative reviews; however, my experience with RingCentral has been extremely disappointing. I first reached out approximately three weeks ago regarding an unresolved issue with my account. Since then, I have made multiple attempts to get assistance. Support tickets have been closed and marked as resolved even though my concerns remain unresolved, and I have repeatedly requested to speak with a supervisor or someone with the authority to address the matter. I have tried to be patient and give RingCent... read more
They will lock you into a contract and if you add anything electively down the line, they won’t let you remove it.
Terrible service and very poor support. 1. Support agents can take up to 10 minutes to reply, yet the chat window automatically closes if you don't respond within just 2 minutes. I had to speak with over nine different people without getting the issue resolved; it consumed five hours of my time—all because of a problem that seemed complex or was caused by a hidden system glitch. 2. The support staff are supposed to be technical experts, yet they don't seem to fully understand their own system. They told me to change extensio... read more
I had no issue with their service, but when I decided to cancel I was put through the ringer. I was on an annual plan and insisted that they required 30-day notification to cancel and that they couldn't cancel when I called 13 days ahead of time. That's insanely limited and clearly consumer entrapment. It took 30 minutes of calling and being passed around in order to get them to cancel appropriately.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 3.7 star rating with 1,823 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.
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