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Belmont, CA, 94002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The user interface wasn't intuitive and was challenging to use. When I tried to cancel, it took them over a month to process my cancellation request, then Ring Central continued to charge my account for 6 months. I am currently emailing Ring Central to get them to stop charging my account and credit back the unauthorized payments. 1 star for the product, customer support, and business practices. Stay away! I use Aloware now and am much happier.
Won't let you cancel using the request button they give you to cancel.
Serious Concerns About RingCentral’s Practices – Proceed with Caution Buyer BEWARE! If I could give a rating of zero, I would. I have significant concerns regarding the business practices of RingCentral, particularly in relation to their customer service, billing transparency, and ethical conduct. After three years of subpar performance—frequent dropped calls, phones failing to ring, and consistently unhelpful support—we chose not to renew our contract. We provided several months’ notice of our intent to terminate, yet RingC... read more
Their customer service is the worst of the worst of the worst. Beware! Any issue you have (and trust me… there will be issues) will be routed to a female “technician” (I use that term as loosely as possible) in China somewhere who has no clue what they are doing. It will be a minimum of a 60 minute phone call. It appears that every phone call or issue they take is like the first time they are handling a phone call or technical issue. It’s quite infuriating.
WORST COMPANY EVER. Seriously bad.
RingCentral has a 3.9 star rating with 1,723 reviews.
RingCentral is closed now. It will open tomorrow at 9:00 a.m.
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