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Rimrock Subaru of Billings
- Automotive
- Billings, MT
About this business
Rimrock Subaru, located at 324 S 24th St W (Right Across from Starbucks and Rimrock Mall!) in Billings, MT , is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Used car, truck or SUV of your dreams today!
Location details
324 S 24th St W, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They took advantage of my son, an active member of the U.S. Military. They purchased a used Subaru Legacy and a day later it broke down while my son and daughter in law were driving back to Fort Lewis, WA. It’s now at a reputable mechanic’s shop in Missoula.
Business response:
Dennis, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to our General Manager, Ernie Lee, at elee@rimrockauto.com or (406) 651-5200 and we will work with you personally in rectifying the issues you experienced.
RecommendedYour service representative actually listened to me and went over and beyond during a very busy time to rush my car through because of a doctors appointment.
Business response:
Linda, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Brady Wagner is very helpful.
Business response:
Dawn, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Poor service experience on 6/30/20. Person who set up my appointment was more concerned about the recall/warranty work that was recommended for my Outback than the repair I needed. A service tech had previously determined on 2/25 what needed to be done and was specific. The scheduler obviously had available a copy of what I was making the appt for as we talked about it. I asked the scheduler more than once if parts were in stock or would be ordered and was assured in a brusque manner that they were. I brought my car in as sc... read more
We have had a lot of issues with Subaru since we bought a vehicle from them. Not at one time have I ever been able to get a call back or get a call answered within a reasonable time. We traded off our Subaru partially so we don’t have to deal with them anymore. Now we have called for over 2 weeks trying to get our extended warranty refunded. Calling multiple times a day and can’t even get a call back from the finance manager. Very unprofessional if you ask me, we understand you have busy days but there is no excuse for not r... read more
Business response:
Jered, we are disappointed to hear about the breaks in communication. Please contact our General Manager, Ernie Lee, at elee@rimrockauto.com or (406) 651-5200 so that we can look into this.
Thank you Rimrock Subaru for your help with buying my Forester! It takes us everywhere we want to go, and more!
Recall work was performed on time. Staff was pleasant.
Art was easy to work with and we had a great experience, I would recommend talking with Art if you are looking at a new ride!
rimrock is my new place to buy a rig they take care of you and care about you. Mel is the best!!!!! Mel, Kayla, tripp and Steve are all about helping in anyway they can. So Thankful
Frequently asked questions about Rimrock Subaru of Billings
How is Rimrock Subaru of Billings rated?
Rimrock Subaru of Billings has a 4.5 star rating with 2,650 reviews.
When is Rimrock Subaru of Billings open?
Rimrock Subaru of Billings is closed now. It will open at 8:00 a.m.
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