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Rightway Plumbing

4.5

About this business

No matter what plumbing issue you are facing, let Rightway Plumbing help you. The premier Charlotte plumbing company offers a full range of services including drain cleaning, bathtub and shower repair, faucet and sink replacements, gas line repair and installation, water heater services, and more. The highly trained and certified plumbers always do the job the Rightway. They are also honest, transparent, professional, and committed to providing you with exceptional customer experience. The plumbing team will let you know of ... read more

Location details

4209 Stuart Andrew Blvd suite L, Ste L, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.586 reviews
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JASON S's profile image
JASON S 
5 years ago

Had a water heating leaking, called these guys and they came out the same day and fixed it. Very professional and quick service. Would highly recommend! 

Business response:

Thank you for the feedback ****** We are always happy to hear that our customers are pleased with our service! 

Joe T's profile image
Joe T 
5 years ago

The Rightway Plumbing technicians are the most racist, incompetence, and unprofessional people I never seen in my life. They came to my house for repair, and before they do anything they asked for payment. I proposed to pay them by credit card or check for my protection, they refused and preferred to be paid by cash. Luckily, I had some cash in hand and decided to pay them. After receiving my money the technician walks outside for 30 minutes conversation with his team and the insurance company. He walked back in the house a... read more

Harry B's profile image
Harry B 
6 years ago

Absolutely the worst job ever! After discussing the unconscionably high bill with the office manager and explaining to her that the main problem was never fixed, she explained that they were not good at troubleshooting. WHAT? If I knew what the problem was I would not have called what I thought was a plumbing business. The technician also had to use MY tools? Rightway Plumbing is the Wrongway Plumbing! I only gave 1 star because it wouldn't let me leave no stars. 

E C.'s profile image
11 years ago

Description Of Work: Replaced Moen valve cartridge in garden tub. Inspected leaking toilet and hot water heater and advised on both while visiting our residence. The crew had a busy day, but the staff kept me updated all day on their progress and when to likely expect the plumber. I didn't feel at all inconvenienced because of the amount of communication I received. The plumber was both professional and knowledgeable. Rightway gives estimates on the repairs when they arrive so that you can pick and choose what you'd like fix... read more

E C.'s profile image
11 years ago

Description Of Work: Replaced Moen valve cartridge in garden tub. Inspected leaking toilet and hot water heater and advised on both while visiting our residence. The crew had a busy day, but the staff kept me updated all day on their progress and when to likely expect the plumber. I didn't feel at all inconvenienced because of the amount of communication I received. The plumber was both professional and knowledgeable. Rightway gives estimates on the repairs when they arrive so that you can pick and choose what you'd like fix... read more

Renee D.'s profile image
Renee D. 
11 years ago

Rightway Plumbing has been the only plumber we've called since moving to Charlotte. Recently, we had an appointment to have our kitchen faucet replaced. After it started leaking unexpectedly, they were able to squeeze us in a couple of days early. John even stayed until 9:30 p.m., to make sure the job was complete. We appreciate knowing we can call, talk to a person, or receive a call back, and be able to trust the company and its workers. We highly recommend Rightway Plumbing for all your plumbing needs, always. 

jen.bronson.10's profile image
jen.bronson.10 
11 years ago

Talk about dedication to getting the job done! We chose Rightway based on so many favorable reviews. Jen scheduled us and John arrived on time then didn't leave until the job was done right. Tree roots had invaded a previous plumbers repair and complicated getting us back online. But John arranged a crew to immediately come in and dig old pipes. Then he replaced and re-established our service. His team has all the equipment and know-how we could ask for. Highest recommendation. Jim T. - Charlotte, NC 

jen.bronson.10's profile image
jen.bronson.10 
11 years ago

I had a great experience with the whole team at Rightway Plumbing. John came out, looked at my leaking hot water heater, gave me my options & then I made a decision to go with a tankless water heater. He provided me a turnkey job, including the service package. Install day - Uniformed & polite, they came in my home, removed the old tank, and brought my attic up to code; which included some work on the roof. Everything is working great & I'm confident this is the last hot water heater I'll purchase! Thanks for a job well done... read more

Margaret B.'s profile image
Margaret B. 
12 years ago

Rightway Plumbing will be our first choice each time we are in need of a Plumber! We called John on a Friday night at 6pm in August. We had reported the leak to the Water department in Charlotte 8 days before and daily calls with no response. I searched for a plumber on the internet and called Rightway Plumbing and spoke to John. He answered the phone and came out the next day to look at the leak he was able to make the repair which included a new valve at the street a new water line to the house and updating of some valves ... read more

Frequently asked questions about Rightway Plumbing

How is Rightway Plumbing rated?

Rightway Plumbing has a 4.5 star rating with 86 reviews. 

When is Rightway Plumbing open?

Rightway Plumbing is closed now. It will open tomorrow at 9:00 a.m. 

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