This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ridge Lake Ambulatory Surgery Center
- Healthcare
- Memphis, TN
About this business
Location details
825 Ridge Lake Blvd # 200, Ste 200, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk staff was rude. She never acknowledged us when we walked in the desk to check in, she was in a conversation with another employee . When I had to get her attention to get instructions, she was extremely rude when telling us what to do next. It would be nice to be acknowledged and greeted with a smile. Customer service is everything. We were there on 10/8/2024 at 8:30 am
I had to write a letter to the surgeon to get them to reschedule my surgery appointment. They waited until the day before my surgery to call & leave a long message about important things I neede to know before my surgery which I didn’t read until the next day. So, I had to reschedule a third time. That whole section needs to be retrained to assist patients in a more compassionate and easier way. They are immature and rude. I haven’t made it to the surgery part yet.
This is the most horribly run doctors office I have ever been to. Their mission statement talks about respect and consideration for their patients, but they do not practice it. Their scheduling process needs a major overhaul for starters. If you have a choice, I suggest finding a different place.
Excellent care for my mother and her cataract surgery!!!
Let's see what happens
Frequently asked questions about Ridge Lake Ambulatory Surgery Center
How is Ridge Lake Ambulatory Surgery Center rated?
Ridge Lake Ambulatory Surgery Center has a 2.7 star rating with 6 reviews.
When is Ridge Lake Ambulatory Surgery Center open?
Ridge Lake Ambulatory Surgery Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com