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Rideau-Rockcliffe Family Medicine
- Healthcare
- Ottawa, ON
About this business
Most clinic appointments now virtual due to the COVID pandemic. Contact our office if you are needing an appointment.
Location details
595 Montréal Rd #400, Ottawa, ON, K1K 4L2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Impossible to access urgent care at RRFM half of the times, you never know with them. It's Saturday , January 4th, the receptionist only picked up my 40th + call after an hour and 20 min of calling (since 8:00am) and for each and every call, the line was busy. Finally when she picked up at 9:20am, she told me all of the 12 spots for Saturday morning were taken already at 8:09am. On top of it, she was quite rude to say anything, when I asked her politely how was that possible if I've been calling since 8:00 am, how come my ca... read more
The client service at this location is not very good. It's incredibly difficult to reach anyone to make an appointment. They say appointments can be made online yet the online portal says no appointments are available. They schedule you in for such short appointments and immediately cancel the appointment if you're even slightly late. They book multiple weeks out in advance so you can't get an appointment to deal with an immediate issue. They have no cancellation list either. If you go to another clinic, like appletree, to g... read more
Impossible to access urgent care at RRFM. It's Saturday , January 4th, the receptionist only picked up my 40th + call(will update with photos of that) after an hour and 20 min of calling (since 8:00am) and for each and every call, the line was busy. Finally when she picked up at 9:20am, she told me all of the 12 spots for Saturday morning were taken already at 8:09am. On top of it, she was quite rude to say anything, when I asked her politely how was that possible if I've been calling since 8:00 am, how come my call was neve... read more
It’s been a tough year, and Dr. Sarah Saliba has been a Godsend! Over the past 10 years, and especially this year, she’s been so much more than a family doctor to me. She’s also been a life coach, mentor and friend. Everyone should be so lucky as to have someone like her to care for their family. Thanks Dr. Saliba for being so amazing!
UPDATE 2 stars - 2023: some front desk staff are very rude (one is excellent). It is near impossible to see a doctor, I called last week for an appointment and was told the next available was 6 weeks away!!! I really like my doctor but it feels near impossible to see her in the timeframe that that a medical issue occurs. 5 stars - 2014: This office is great! Lots of parking. Clean. Always runs on time. In and out in 15 mins. Amazing doctors.
Frequently asked questions about Rideau-Rockcliffe Family Medicine
How is Rideau-Rockcliffe Family Medicine rated?
Rideau-Rockcliffe Family Medicine has a 3.6 star rating with 67 reviews.
When is Rideau-Rockcliffe Family Medicine open?
Rideau-Rockcliffe Family Medicine is open now. It will close at 4:00 p.m.
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