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Ride1Up

4.2

About this business

Location details

415-B Laurel St, San Diego, CA, 92101, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:30 p.m.
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:30 p.m.
Thu9:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat9:30 a.m. to 5:30 p.m.
Sun9:30 a.m. to 5:30 p.m.
4.2101 reviews
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Clif G's profile image
Clif G 
5 months ago

My experience with Ride1Up has been well above expectations. Responses from US-based resources in under 60 minutes. Furthermore, the responses are mindful, insightful, and helpful. They are the *********** of e-bikes. 

Stanley C's profile image
Stanley C 
6 months ago

Expertly crafted bikes with subpar quality and shoddy after-sales service I bought a CF Racer 1 gravel from Ride1Up in June 2025 and received it in July. Starting from the day of receiving I had an issue with the rear tire unable to keep up pressure. The tire deflates itself within merely 30 minutes of ride and I constantly have to carry a bike pump to maintain it. After over a month of ridership, the bike chain popped right off for no apparent reason. In both instances I have contacted Ride1Up customer service through its s... read more

Kathrine J's profile image
Kathrine J 
8 months ago

After researching different foldable ebikes, I ordered the Portola from Ride1Up. The bicycle arrived very quickly and my husband put it together in about 40 minutes. Then we went for our first ride. I love this bicycle!! I can get it in and out of the car myself, and it has quite a few bells and whistles that I didn't expect. And the team at Ride1Up was excellent to work with when I goofed up the order. They were flexible and went above and beyond to help me. I highly recommend Ride1Up - and hope my husband will order his ne... read more

Matt M's profile image
Matt M 
9 months ago

I dont post reviews very often, but really wanted to in this case. Recently bought a ***** and have several hundred miles on it now. This is the second bike I have owned from this company.I have always had very good luck when reaching out to customer service in the 4+ years we have owned Ride1Up bikes. I know everyones experience is different, but I will leave you with this story- when I was installing the stem and tightening it down when putting the ***** together, I likely went a little too tight and stripped one of the th... read more

Frequently asked questions about Ride1Up

How is Ride1Up rated?

Ride1Up has a 4.2 star rating with 101 reviews. 

When is Ride1Up open?

Ride1Up is open now. It will close at 5:30 p.m. 

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