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Ride Now Auto Sales - Medina, OH

3.7
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About this business

Location details

3743 Pearl Rd, Medina, OH, 44256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.7128 reviews
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Adyline Rose's profile image
Adyline Rose 
3 years ago

maybe don't sell people cars that are more expensive then dealership cars yet older and need major repairs in the first month, oo and better communication rather than straight up lying would be nice 

Business response:

That's weird that you are having these complaints now. You have had the vehicle for going on 7 months, you haven't responded back to us after multiple attempts, even after we helped you with a brake job that you still have not paid the remaining balance on. You bought a used vehicle that was in good condition with very low miles, yet we are just now hearing about issues from the first month? We pride ourselves on our honesty, due to the fact that we speak with the majority of our customers on a regular basis, usually when th... read more

Susie Smiley's profile image
Susie Smiley 
3 years ago

repoing a car on new years day? this is how you treat a 20 year old who missed about a month of work from covid. Your not even open today, and didn't even wait a second for the stimulus to hit so they could make it right. Taking advantage of the youngest and most vulnerable in our community. selling cars with wrenches welded into them to support them. cars that should have been junked 5 years past their point of no return. Shame on your business. Charging 900 on brake jobs on your vehicle that still didn't stop correctly. Al... read more

Business response:

Hello Susie, unfortunately, we hire other people to do the repo's for us. We do call any delinquent customers to give them the chance to set up arrangements to make a payment so we can avoid repossessing it. If the customer decides to not return our calls, we will have to assume they don't want to make payments. The reason the vehicle was here for a month was not to fix a mistake, it was because the customer did not have the money to pay for the repairs. When we were told they could pay for the repair, we then ordered the pa... read more

Paul Jordan's profile image
Paul Jordan 
3 years ago

i got a 99 honda put a VTEC Solenoid Spool Valve and pluges and wires and now the starter went out i have put 300 in this car within a month dont buy from here i called to talk to them and the guy that i was talking to stared to cures at me 

Business response:

I am sorry that you are having a bad experience. We do try to make our vehicles as reliable as we can, but it is very difficult to fix everything, especially when it was not broken in the first place. The car had minor issues when you purchased it, for less down than what we require. If you bring the car in on Monday as we have you scheduled to bring it in, we can hopefully get you taken care of. 

Paul Jordan's profile image
Paul Jordan 
3 years ago

dont buy from here i had my honda accord for less than a month all ready had to replace the VTEC Solenoid Spool Valve and the spark pluges and wires and it still wont pass echeck asked to trade it back in was tol to come up with 700 more doallers to get another car all ready put 300 in it 

Nita Ruple-Stevens's profile image
Nita Ruple-Stevens 
3 years ago

I haven’t even had my vehicle a month yet and already my timing belt broke. I had my mother-in-law call Steve seeing if maybe we could pay him to fix it or figure something else out. He proceeds to be extremely rude making comments as in “what do you expect would happen with a $900 car”. He then threatens my mother-in-law. Go through the reviews before visiting. 

Paul Jordan's profile image
Paul Jordan 
recommend  Recommended
3 years ago

i got a 1999 honda accord it a great car runs great needs some work but it gets me from point a to b im fixing the car this is a great car for the money great ppl at this dealership i would not go any were eles 

Joseph Szabo's profile image
Joseph Szabo 
recommend  Recommended
4 years ago

Always have been good to me always helped me when I was in a jam when others said no Ride Now always said yes. I have always recommended everyone to come here and they’ve always done good by me and my friends and family. The staff is great the service is exceptional they’re definitely like a second family to me and I’m glad to always do business with them! 

Paul Jordan's profile image
Paul Jordan 
4 years ago

this is the nices carlot ever 

Chandra Butler's profile image
Chandra Butler 
4 years ago

Frequently asked questions about Ride Now Auto Sales

How is Ride Now Auto Sales rated?

Ride Now Auto Sales has a 3.7 star rating with 128 reviews. 

When is Ride Now Auto Sales open?

Ride Now Auto Sales is closed now. It will open tomorrow at 9:00 a.m. 

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