This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rick's Cheese Steak Shop
- Steakhouses
- Newport News, VA
About this business
We specialize in authentic Philly Cheese Steaks and Hoagies made with Premium Dietz and Watson Meats and Cheeses. Our steaks are made with sirloin meat and all burgers are made fresh to order.
Location details
9900 Jefferson Ave, Newport News, VA, 23605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was just diagnosed not to wear a mask by a dr and given a note by the cdc to carry. I went to get my to go order and do my in and out of the building like I was told i was allowed under EO61 by the cdc and fha. The fake red head would not shut up long enough for me to exclain to her my situation. I was denied service for having a disability. I would not recommend this place to anyone. I will be prosecuting and turning them in for violating the covid laws in place.
Business response:
No ma’am that is not the whole story and I will not argue with you about it have a pleasant night
sandwich was just plain crappy today as was the service. the cook was a complete idiot that complained about the toilet not flushing for a customer and actually confronted the customer. I can only assume that he thinks he's a tough guy, which is why he open carries a handgun and doesn't think he needs to shower or wear clean, proper clothing. I guess if you're responsible for cleaning toilets and cooking explains why my stomach is so upset. one waitress was very nice. not sure about ours, since see didn't come back after tak... read more
RecommendedI ate the swiss cheese beefsteak with onions and mushrooms. A fantastic pickles. Delish!!!
The chicken was dry, it tasted like left over turkey from Thanksgiving, there was no flavor and barely any toppings
$11 for a ft long. with a sliver of turkey and 4 pieces of cheese. they forgot to make it the order. with no other customers in the building or waiting outside. they had us wait 15 mins outside in the heat. only to rush to make it when hubby went in to see what was goin on. so they rushed to make it. not going back long time customer disapointed.
Not sure if the waitresses are new, or just don’t belong in the service industry at all, maybe both, but that needs an overhaul...paid way too much for a flavorless sandwich...
Great Cheese Steak! Also, Military, Shipyard, and First Responder discount.
good food and lots of it. service was fine I don't know why somebody was complaining about it in the previous post
They have the best customer service I have ever seen the food is the best by far
Frequently asked questions about Rick's Cheese Steak Shop
How is Rick's Cheese Steak Shop rated?
Rick's Cheese Steak Shop has a 4.1 star rating with 1,558 reviews.
When is Rick's Cheese Steak Shop open?
Rick's Cheese Steak Shop is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com