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Rick's Auto Body

4.5

About this business

At Rick's Auto Body our auto body repair technicians are a close knit family of craftsmen that have been with Rick's for many years. Our customers benefit from a combined experience of nearly 250 years. We work on all types of transportation including motorcycle repair, and motor home repair to heavy trucks, heavy equipment, box trucks, bus repair and all other types of collision repairs. 

Location details

375 Pasco Rd, Springfield, MA, 01119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
WedClosed
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5339 reviews
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Bernadine Lewis's profile image
Bernadine Lewis 
recommend  Recommended
6 years ago

Rick's fix my car when I was in an accident and did a great job. When my son was in an accident and passed away, his truck ended up at Rick's after it was moved from a tow yard. Rick's was very accommodating and friendly to deal with. They let us in to get some stuff from my son's truck. When I was trying to settle with the insurance company, I called Rick's to see what kind of interior was in my son's truck, cloth or leather, and they sent someone out to check and told me to have the insurance company call them and they wou... read more

Debbie Ward's profile image
Debbie Ward 
recommend  Recommended
6 years ago

My second experience with Ricks, and once again top quality, friendly, caring staff, my new Jeep Compass looks better than ever after a very upsetting incident, awesome communication, best auto body shop around!!! 

Sarah Blain's profile image
Sarah Blain 
recommend  Recommended
6 years ago

My new Hyundai Tucson was hit by a deer a few weeks ago. Rick’s was able to take my car in right away for repairs. They had great communication skills between my insurance company and myself. I received my car back in two weeks. They did an amazing paint and repair job to the driver side door and front fender/ bumper. I would highly recommend Rick’s! 

Chris Reardon's profile image
Chris Reardon 
recommend  Recommended
6 years ago

Ricks autobody did my passenger side front fender and he they gave me a brand new bumper and they fixed my door for me in painted the repaird fender and whole door! The bumper they got me was oem from dodge!! They did a wonderful job, I will be back very shortly for them to spot paint and paint the rest of my truck at different times, this fender and bumper job was an insurance claim, someone backed into me so that’s why that happened but it looks brand spanking new and they do a fantastic job, ask for Jeff he is the nicest ... read more

Business response:

Dear Chris, 

Arky Irina Z's profile image
Arky Irina Z 
recommend  Recommended
6 years ago

You guys are exceptional. Your work and customer service is beyond excellent. You have went above and beyond to make us happy and you have done an excellent work. I would recommend you to any one looking for excellent, excellent work and customer service. Thank you so much for all you have done for us. 

Business response:

Dear Irina, Thank you for taking the time to express your satisfaction. We try to aim to please in any situation. Please be aware that we give a Lifetime Warranty on all of our workmanship. If there are any situations that may arise, please feel free to reach out. Sincerely, Rick's Auto Body. 

Savannah Paul's profile image
Savannah Paul 
6 years ago

Had my 2013 Toyota Prius C brought in after someone side swiped it and ran off. Got it back today and it looks FABULOUS! Not only did they fix the nasty scrape cause by the hit-and-run, but they also fixed scratches that were there prior AND they cleaned out and vacuumed the interior. My little orange car looks as good as new and I am very satisfied! :) 

Business response:

Hi Savannah, we are so happy you are satisfied with your vehicle. We extend a Lifetime Warranty on our work. If there is anything we can assist you with in the future please feel free to reach out. 

Paul Frasco's profile image
Paul Frasco 
7 years ago
Linda MoranGentile's profile image
Linda MoranGentile 
7 years ago
Cathy Poulin's profile image
Cathy Poulin 
7 years ago

I just picked up my car at Rick's from being detailed to protect it from the winter weather ahead and It is showroom condition. Thank you again for paying attention to detail. 

Business response:

Thank you Cathy.....we're glad you like it and always her for you!....Best Regards, Rick's Auto Body 

Frequently asked questions about Rick's Auto Body

How is Rick's Auto Body rated?

Rick's Auto Body has a 4.5 star rating with 339 reviews. 

When is Rick's Auto Body open?

Rick's Auto Body is closed now. It will open at 8:00 a.m. 

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