Rick Case Honda Express Service

F L 

on Google

3 weeks ago

I got an alignment yesterday, fo $125! Now I’m taking my kids to school and the car is still driving the same. And I asked Andrea if the technician had test drove the car to make sure it’s driving straight and she said yes. Which is a lie. 

Dhaivat Raval 

on Google

2 months ago

**THIEVES** my car’s AC wasn’t working. Was there to see if it was part of extended warranty( 2016-18 honda civic has bad ac condenser issues which is part of extended warranty)but unfortunately it wasn’t. I paid 265$ for diagnostics. And they said its compressor + condenser + switch + coil etc needs to be replaced, which will cost 3000$. And later they say they can do it for 2600$. I left with lot of anger and frustration. Then i went to my mechanic, he said only compressor is bad which will cost 700$ with part and labor. N... read more

Onel Leon 

on Google

2 months ago

I recently brought in my 2025 Honda Pilot Black Edition for an oil change, tire rotation, differential fluid service, and a recall. The wait time was actually pretty good, so I have no complaints there. What did leave me with a bad taste was being charged a $13.90 “shop fee” that was never explained as to what specific items I was charged for and labeled ambiguously as a miscellaneous charge. For someone who just purchased a fully loaded new vehicle, I feel that fee should have been waived. I mean losing a customer over $13.... read more