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Rick Case Automotive Group
- Automotive
- Duluth, GA
About this business
Location details
Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My car has been in service with them for a month now and there seems to be no rush to get it fixed. Not to mention they don't seem to want to provide a loaner and I have already spent over $2000 for a rental! Good customer service? What a joke.
This is less than 1 star. They sold me a new car that has 142 mil. I ask the dealer if it's a new car. He says even if it's over 1000 mil, as long as it's not sold, it's a new car. Plus, when they gave me the new car, the car was messed. The rear seat belts were loose, the small stuff are around everywhere. Plus, the inside of the car stink. Car price info is just folded and thrown away at the rear seat. The surface of windows the price info was on is very sticky. For the price, I told the dealer how much I could pay a month... read more
Trouble getting tags and title for pre used is crazy
One of my favorite dealerships. They are kind and time friendly. Leasing a 2024 Santa Fe and it's been one of the best experiences I've had dealing with a car dealership. Thank you for everything 🤍 I very much like this vehicle
Extremely Frustrating Experience – Poor Communication & Unacceptable Delays I dropped off my 2020 Kia Telluride at Rick Case Kia on the evening of Friday, May 30th for a scheduled service appointment on Saturday, May 31st. Despite the confirmed appointment, my vehicle wasn't even looked at until Wednesday, June 4th because no Master Technician was available. At no point was I informed this would be the case, and I only found out after repeatedly trying to get answers. When I asked my service advisor if a loaner was available... read more
Frequently asked questions about Rick Case Automotive Group
How is Rick Case Automotive Group rated?
Rick Case Automotive Group has a 4 star rating with 588 reviews.
When is Rick Case Automotive Group open?
Rick Case Automotive Group is closed now. It will open tomorrow at 12:00 p.m.
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