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Richmond Import Service

4.6

About this business

Location details

H, 11004, W Broad St, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.698 reviews
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John Tyndall's profile image
John Tyndall 
on Google
a month ago

Ashley and the team at Richmond Import Service were extremely helpful, quick, and reasonably priced in repairing my AC system on my 2008 Acura TL Type S. I first visited the dealership and they mis-diagnosed and quoted me $3,400 for replacement (compressor and condenser). I got out the door with Richmond Import Service for nearly 1/4 of that with only a compressor replacement. AC is blowing strong and cold again! They got my diagnosis and repair turned around in less than 48hrs. Communication about status of vehicle, quotes,... read more

Tell's profile image
Tell 
on Google
4 months ago

Customer service is top tier. ASHLEY is very helpful. 

Jarrod's profile image
Jarrod 
on Google
7 months ago

ABSOLUTELY THE BEST! I have an older Land Cruiser and these folks are the only ones I’ll trust to work on it. They are incredibly knowledgeable and can do work a lot of other shops can’t even touch. Their prices are very reasonable and everyone from Pam- who is awesome and does the scheduling-to the skilled mechanics are all a 10/10. The business is also very efficient and run well. So happy to have found them. 

Anonymous's profile image
Anonymous 
on Google
11 months ago

=== Visit #3 ==== When I picked the car, found the price is cheaper than the quote. They said the price of the part dropped when they ordered it, so they reflected it on the final price. They are honest. === Previous visits === The first visit was great (reasonable price and fast) but the second one is not. I replaced several parts and cost me $1400 and I got a new issue after 4 days...The engine light was on and I did not know if it was safe to drive or not. I provided the engine error code to them but they could not tell m... read more

Ting-Xuan Lu's profile image
Ting-Xuan Lu 
on Google
11 months ago

=== Visit #3 ==== When I picked the car, found the price is cheaper than the quote. They said the price of the part dropped when they ordered it, so they reflected it on the final price. They are honest. === Previous visits === The first visit was great (reasonable price and fast) but the second one is not. I replaced several parts and cost me $1400 and I got a new issue after 4 days...The engine light was on and I did not know if it was safe to drive or not. I provided the engine error code to them but they could not tell m... read more

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Frequently asked questions about Richmond Import Service

How is Richmond Import Service rated?

Richmond Import Service has a 4.6 star rating with 98 reviews. 

When is Richmond Import Service open?

Richmond Import Service is closed now. It will open at 7:30 a.m. 

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