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Richie's Hvac

4.7

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Location details

152 Tucker Ln, Jacksonville, NC 28540, USA, Jacksonville, NC, 28540, United States

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4.7242 reviews
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Caleb 
5 months ago

I want to give a specific shoutout to Brad for being an outstanding technician. I had an issue with the heat not maintaining on colder days. After issues with the company our home warranty assigned to us, I reached out to Richie’s HVAC who sent a technician same day. They were honest in letting us know it would take a few weeks for the parts to come in for our older system. When they came in, Brad came out the next day to install. He genuinely appreciated the challenge and the learning opportunity getting to work with an old... read more

JOSH JIMENEZ's profile image
JOSH JIMENEZ 
a month ago

Company was extremely responsive. I had my issue fixed within three hours of my initial call. The technician was a good guy. He gave me useful information for maintaining my unit. The pricing, however, is a little steep imo. Good company overall. 

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ryan Sharpton 
a month ago

ABSOLUTE AMAZING! Hands down. Choose THIS company for ALL your HVAC needs! My air conditioner unit was frozen. Ritchie's had a tech on site the same day when others were weeks out. Brad (OUTSTANDING technician), discovered the problem within 15 minutes of being on site. Answered all my questions and explained it at a level that a basic homeowner would understand. Unfortunately, that wasnt my only problem. After ruther review, my duct work was way to small for what I needed and was restricting air flow.Tucker, a managing par... read more

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Lisa Daniels 
a month ago

The air conditioning technician was extremely professional when he stopped by late Friday afternoon. I contacted the office around 3:30 PM on Friday, and by 4:30 PM he was already in the driveway ready to troubleshoot and determine why my air conditioner was not cooling. In less than an hour, he was able to diagnose the issue, explain the situation clearly, and provide a final solution. Most importantly, he fixed the problem, and we were able to enjoy a cool and comfortable weekend. I truly appreciated his professionalism,... read more

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William Biggs 
2 weeks ago

Cam was our Specialist that came out and serviced us. He was a comforting and friendly personality that was helpful and thorough. He was customer friendly and didnt make us feel uncomfortable when we were ready to get information for the sale of a unit. I appreciated the knowledge for learning and fixing things we were doing wrong causing extra strain on the current unit. I have dealt with them in the past for a capacitors on the outdoor unit in the past and now being a couple years later, was looking forward to doing busine... read more

Frequently asked questions about Richie's Hvac

How is Richie's Hvac rated?

Richie's Hvac has a 4.7 star rating with 242 reviews. 

When is Richie's Hvac open?

Richie's Hvac is open now. It is open 24/7. 

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