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Richardson's Garage Doors Inc.
- Home Services
- Richland, WA
About this business
Garage door repair, service and installation
Location details
2235 Robertson Dr STE B, Richland, WA, 99354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unhelpful front desk with poor customer service. Treated me like an idiot for raising legitimate concerns about what they were trying to sell me. They couldn’t tell me if a part for a door that they sold was the correct part to buy because it was tool old and garage door technology is changing so fast. When I asked where I can find the information about compatible hardware they told me they don’t give out advice for free and I have to hire them to come do it for me. Would never hire this company.
Broken torsion spring on double door - You REALLY need to use Richardson's Garage Doors, Inc if you need service. Stop looking and call! Tyler was truly amazing. He was willing to take the time to educate me on how to take care of the new torsion spring and the need to lubricate the rollers. I never knew this. On top of that, when they came out on a Friday, they noticed we had added some insulation to the double door, so they didn't want to just slap a torsion spring on it. Their desire to do it properly is much much appreci... read more
Broken torsion spring on double door - You REALLY need to use Richardson's Garage Doors, Inc if you need service. Stop looking and call! Tyler was truly amazing. He was willing to take the time to educate me on how to take care of the new torsion spring and the need to lubricate the rollers. I never knew this. On top of that, when they came out on a Friday, they noticed we had added some insulation to the double door, so they didn't want to just slap a torsion spring on it. Their desire to do it properly is much much appreci... read more
The combination of a worn, broken torque tube and the door freezing to the floor during a winter storm combined for a very loud catastrophic event one morning as my opener proceeded to rip all the interior hardware off my door. A friend recommended Richardson's so I called when they opened. Everyone I dealt with was courteous and professional and the technicians promptly got my door working better than it ever had before.
The combination of a worn, broken torque tube and the door freezing to the floor during a winter storm combined for a very loud catastrophic event one morning as my opener proceeded to rip all the interior hardware off my door. A friend recommended Richardson's so I called when they opened. Everyone I dealt with was courteous and professional and the technicians promptly got my door working better than it ever had before.
Frequently asked questions about Richardson's Garage Doors Inc.
How is Richardson's Garage Doors Inc. rated?
Richardson's Garage Doors Inc. has a 4.2 star rating with 19 reviews.
When is Richardson's Garage Doors Inc. open?
Richardson's Garage Doors Inc. is closed now. It will open at 7:00 a.m.
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