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2352 Bruce B Downs Blvd #102, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Gray is phenomenal, kind and knowledgeable. This review is for the office manager and billing Department. The Billing Department, led by a supervisor who refused independent review, is operating without accountability. My account was charged using a CPT code for a "non-manipulation treatment," resulting in a total charge that grossly exceeded what other reputable medical offices charge for the same service. When I disputed this excessive charge, the Billing Supervisor, the person with a professional interest in collectin... read more
Dr. Gray is constantly late for his appointments, even if you are his first appointment of the day. Although his surgery skills are good, his office staff doesn't get back to you in a timely fashion. I have been definitely disappointed with the way that I was treated after this surgery. Lack of courtesy. from his staff to lack of helping me fill out my paperwork especially several days post operative surgery on my dominant hand. I was told that I had to fill out my own paperwork ( with my hand all wrapped 3 days after my ope... read more
Under no circumstance use this Dr's group.
Had to wait bc busy
EDIT UPDATE: I received the auto response as others indicated. Received a phone call from the operations manager a couple of days later who apologized. She said that James is no longer with the practice and could therefore not obtain information from him about what happened and essentially there’s nothing they could do. From her reactions, it was apparent that she was not familiar with the specifics of what occurred that I wrote about in my review below. When I gave her some of the details, she said that she would share my c... read more
Richard Gray, MD has a 2.3 star rating with 15 reviews.
Richard Gray, MD is closed now. It will open at 8:00 a.m.
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