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Richard Chevrolet, INC.

4.6

About this business

Location details

1405 Highland Ave, Cheshire, CT, 06410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.62,138 reviews
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Greg H.'s profile image
Greg H. 
6 months ago

My 2021 Silverado 1500 had developed a problem @ 65K miles.....Shuddering when shifting, automatic 8 Speed transmission. Come to find out, this has been an ongoing problem with these vehicles. Known to the manufacturer for years. I DID NOT purchase this truck from Dimmitt Chevrolet. Technical Bulletins were issued to everyone but me.... the purchaser. That you Chevrolet! This could have been a more stressful scenario had it not been for Dimmitt and their staff. Shannon Loomis , in particular went out of her way to make my e... read more

Stacey H.'s profile image
Stacey H. 
6 months ago

ABSOLUTELY HORRIBLE customer service. After you leave with your car you will never be able to get in touch with anyone again. I have left 16 messages by email, phone and text to several different people trying to get a finance question resolved and NO ONE will call me back. This is all after spending 2 hours waiting for finance to sign our paperwork the day of the sale. I am 52 years old and have been to SEVERAL dealerships this is the absolute worse one in the books!!! DONT GO HERE 

Kyle W.'s profile image
Kyle W. 
6 months ago

Their website will not allow you to look at vehicles in stock> Without a formal contract to allow telemarketers to call you 24-7 They are not up front about any form of service to a customer 

darin A.'s profile image
darin A. 
6 months ago

Would have been 5 stars, but they ruined it by 2 things they failed me on. 1. I brought up a noise coming from the tires on the test drive. They gave me an We owe you that they would fix the issue. They took the cheapest path by rotating the tires and telling me it was tire cupping and it would resolve itself eventually. The basically moved the noise to the back so its not as loud but still pretty loud. Brought it up to the sales manager who had the audacity to to tell me that he would split the cost of the rear tires so we... read more

Jon B.'s profile image
Jon B. 
6 months ago

I bought and have my 2022 Chevy Colorado serviced a Mark Wahlberg Chev. I give the service dept. a 5+. The service advisors Anna Peters and Matthew Kordeleski are great to deal with. Always friendly and keep you informed. Keep up the great job. 

Grayson S.'s profile image
Grayson S. 
6 months ago

Scam, fraud, deception, bait-and-switch; all words that describe my experience at Caldwell Country Chevrolet. Hope yours is better, which I’m sure it will be. This speaks more to the integrity of individuals when it comes time to do the right thing. In September of 2024, I purchased a used 2020 GMC 1500 AT4 Diesel from Caldwell Country Chevrolet. As I signed papers in front of finance manager, Mike Frees, he told me, and as the contract states, the truck would be covered by the service contract even though it had an after-m... read more

Jesi H.'s profile image
Jesi H. 
6 months ago

I love this service department and Jason always make me feel welcome! 

Tamera D.'s profile image
Tamera D. 
6 months ago

I had my vehicle towed to Young Chev. in Layton I received a text from the mechanic telling me the oil lines installed were the wrong ones. So, I went to the shop the next morning and spoke with the mechanic and I told him the oil lines are the correct ones. I purchased them at NAPA and they measured them precisely off the original oil lines that came off my Suburban. On the invoice the mechanic states that he initially thought the lines were not correct but he discovered they were correct and that the connector was not righ... read more

Road “Road Dog” D.'s profile image
Road “Road Dog” D. 
7 months ago

I purchased a 2020 Cadillac Escalade ESV from Bob Cortez the (Internet Sales Agent) at Linder Chevrolet Inc, (VIN #1GYS4JKJ2LR264789) around July 1st for $47,500. I was told the car was in great shape with the exception of the normal scratches and dings a five year old vehicle would have. Their internet pictures made the car look like new. I went ahead with the purchase with Bob Cortez and after my cashiers check cleared I made arrangements to have the vehicle delivered to Green Bay, WI where I live. The vehicle arrived a... read more

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Frequently asked questions about Richard Chevrolet, INC.

How is Richard Chevrolet, INC. rated?

Richard Chevrolet, INC. has a 4.6 star rating with 2,138 reviews. 

When is Richard Chevrolet, INC. open?

Richard Chevrolet, INC. is closed now. It will open at 8:30 a.m. 

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