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Richard Chevrolet, INC.

4.6

About this business

Location details

1405 Highland Ave, Cheshire, CT, 06410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.62,138 reviews
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Mike B.'s profile image
Mike B. 
8 months ago

I took my car in as my android auto was acting up. Was informed I needed a new radio, it would take a few days to come in. A week later I call the parts dept and was informed the radio had been there for a few days. I was wondering why the "service advisor" Don didn't contact me to make an appointment to have it installed, so i asked to speak to the service manager. 15 min later i got a call from Don to set up the appointment. I went in on 6/4/2025 new radio was installed, I came home and had to program it for my cell... read more

Roger S.'s profile image
Roger S. 
8 months ago

Bought a 2025 Tahoe rat for my wife a couple of days ago. Best car buying experience I have had in a long time Christian was great to work with and the finance guys were straight forward and honest , I felt. 

Nick A.'s profile image
Nick A. 
8 months ago

WORST DEALERSHIP OUT THERE! DO NOT SHOP WITH THEM!!! they lied to me about a vehicle I purchased from them site unseen promising the vehicle was in QUOTE ( In Pristine condition ) when it arrived it had stone chips and scratches all over it looked like they tried to hide some of them with touch up paint, when confronted first they tried to blame it on the delivery driver then said it is what it is and the used car director swore at me twice on the phone and said they would not do a thing for me and threw hidden costs into th... read more

Allan S.'s profile image
Allan S. 
8 months ago

I was trying to buy a 100K vehicle with a trade that is under factory warranty it does have the 6.2 engine open recall. The sales manager called me and told me that the GM rep told him that he can't trade for a unit under this recall, funning I have actively been trying to find this new vehicle for my wife talked to dealers in Little Rock AR, Collinsville IL, Dallas TX area I personally asked ever dealer at the beginning of the conversation about the trade and they all said they can and will trade but there unit was sold, ... read more

Donna S.'s profile image
Donna S. 
8 months ago

I dealt with the best salesman in the place, I'm sure of it. Al Reinhard was not your stereotypical "salesman" that hounds you constantly. He kept in touch with me and demonstrated his dedication to his role at Ken Ganley on Brookpark Rd. by spending I don't know how much time, finding me the car, being very specific with what I wanted on it, and made arrangements to get it to me from out of state, in a timely manner. My experience with Al from beginning to end makes him, in my eyes, your top salesman and if he has never ... read more

Theresa C.'s profile image
Theresa C. 
8 months ago

Gentelini Chevrolet dealership is the best dealership I've ever dealt with. Wayne Sedberry got me exactly what I wanted. I've been leasing from Wayne for the past 10 years. He and the dealership never disappoint. I have recommended family and friends in the past and will continue to do so. Thank you so much. Theresa Cibotti 

Elbert “Dan” H.'s profile image
Elbert “Dan” H. 
8 months ago

Kyle is a very up right employee and has done everything he can to make all things right and has made everything pleasant when dealing with me and has been fare in making everything right. as I have worked with him doing all he can to be honest in all his dealing with me and making things right. 

Jane D.'s profile image
Jane D. 
8 months ago

As another mention I bought two brand new vehicles within the last 5 years and unfortunately one has had many issues you would think an extended warranty would cover. Nope…. Read your fine print.  Service department was rude and maybe he would understand my frustration if he was in my shoes.  I’m done with this company forever.    Know your risk.  Extended warranty will not be in your favor for they will find every reason to not honor it.  Save your money and decline it.  I can understand things simply but customer service i... read more

A L.'s profile image
A L. 
9 months ago

In my opinion, this is the most dishonest and underhanded dealership I have ever dealt with. We spent a week going back and forth in negotiations on a particular vehicle and experienced multiple "bait and switch" tactics. The salesperson asked me via text to meet him halfway on the price just to get me to come in. And when I did, he did not honor that and instead, started our negotiations at the full listed price. Going forward, all I heard from him was, "let me ask my manager". Carson, who represented himself as the "Manage... read more

Frequently asked questions about Richard Chevrolet, INC.

How is Richard Chevrolet, INC. rated?

Richard Chevrolet, INC. has a 4.6 star rating with 2,138 reviews. 

When is Richard Chevrolet, INC. open?

Richard Chevrolet, INC. is closed now. It will open tomorrow at 8:30 a.m. 

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