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Rib City
- Restaurants
- Cookeville, TN
About this business
Location details
1431 Interstate Dr, Cookeville, TN, 38501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Food is great and the staff are wonderful, service with a �, and a great � for Martha.
Wish I could put No stars. Hostess all but didn't want to take our name then took several parties in front of us. Set there party of 7 friends in front of us. Totally lying the whole time so we left. Won't ever be back.
Business response:
Stephanie, I am sorry the hostess not inviting or make you feel welcome. I have a feeling she was a little overwhelmed at the time... Not that makes it any better or a good excuse. Making sure you're properly greeted and seated as quickly as possible is what we want to do. We seat according to what we can accommodate based on party size. We also from time to time have large parties or groups call ahead and we could have seated them in front of your group because we had arranged a certain area or time to seat them. We definit... read more
Service was great. Had the ribs and sprimp. The ribs were mediocre but the rest of the meal was good.
Business response:
Thanks for the review, Brian. I am so sorry thats the ribs were not great on your last visit. I hope you stop back by and give us another try. I would like you to try our ribs again, I would the chance to change your mind. Ask for me on your next visit. Thanks! -Chad, General Manager
Best ribs ever!!! Tender, juicy and wonderful flavor!!! My sister lives in Lexington, Tennessee, and I live inSevierville, Tennessee and we meet here to eat, with our husbands so we can enjoy the time together!!!
Business response:
So glad we can be a meeting place for you and your family, Joyce. We take pride in our BBQ, so it's nice to know when it's being enjoyed. Thanks for the review, and I can't wait for that next visit. Best. -Chad, General Manager
The food was OK, except my ribs were burnt and hard to chew. Plus, being out to dinner with my hubby, why seat us in the bar? Not only that but it was on a corner so every time someone tried to go last they ran into my chair, I finally had to move to the other side of the table after getting run into twice. On top of that, it was next to chairs set out for people to wait on a table, because everyone wants to be watched while rating BBQ. Our waitress stopped at our table all of 1 time, to ask if I needed a box. So thank you, ... read more
Business response:
Date night should be a special time, Tammy, so this is disheartening to hear. Our team is trained to be helpful and prompt -- I'm sorry that you did not receive that type of service on this visit. Sounds like we might have been a little crowded when you stopped by. We would have been more than happy to seat you elsewhere if you weren't happy. Again, I'm sorry this was your experience, and I hope you'll come see us again soon. -Chad, General Manager
Love it, best ribs in town, service was outstanding, fun place to bring friends
Business response:
Thanks for the review, Kayla. Be sure to stop by again real soon. Best. -Chad, General Manager
Very tender baby baby ribs and great flavor. The portions are big, we always go home with left overs. Customer Service is wonderful. Great place to eat.
Business response:
We love to hear this Jennifer! We look forward to seeing you in again soon!
Frequently asked questions about Rib City
How is Rib City rated?
Rib City has a 4.3 star rating with 2,285 reviews.
When is Rib City open?
Rib City is closed now. It will open at 9:00 a.m.
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