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Rib City
- Restaurants
- Cookeville, TN
About this business
Location details
1431 Interstate Dr, Cookeville, TN, 38501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food is always amazing, however the service isn't the best. Wasn't even asked if we wanted refills, then when we finally pinned a server down, took over 10 minutes to get them. I could understand if it was busy, but there were just a few people in the whole restaurant.
Business response:
Hi, Rosemary. I am very sorry to hear about the poor service you received on your last visit. I promise we strive for above average service and I'm sorry that we let you down. On the other hand, I am glad that you enjoyed your food! I hope you will give us another chance to prove to you that we can provide excellent service.
Great Food... Great Service... Best Happy Hour in town! My go to for a good burger.
Business response:
Patrick, Thank you for the kind words. I am glad to here you enjoyed your experience and I hope you come and see us again soon. Thanks, Chad - General Manager
This is by far some of the best bbq I’ve ever eaten! The service was awesome too!
Rib City is a great place for bbq. The baby back ribs are so tender that they slide right off the bone. They have great nightly specials at excellent prices. My favorite is their smoked turkey breast. They shave it thin and pile it high on the plate. Their beans have a smoky flavor with bits of meat in a savory sauce. Most evenings are busy and there's often a wait, but we've rarely waited more than 45 minutes.
Business response:
Katy, I very sorry for the awful experience you had at our restaurant. I am very sorry for the poor service your received with the attitude and especially the hair. I would really like to get some more information. Please give me a call so I can get some more details about your experience and your server. -- Chad, General Manager. 931-372-7100
The best, in my opinion. Haven't found any I like better.
Great food ribs where delicious fall off the bones
Frequently asked questions about Rib City
How is Rib City rated?
Rib City has a 4.3 star rating with 2,285 reviews.
When is Rib City open?
Rib City is closed now. It will open at 9:00 a.m.
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