Reynolds Heating & Cooling

Donna c. N. 

on Yellow Pages

8 years ago

Dealing with their "phone person" Sue was the worse customer service experience I've had in years!! I expect a bit more courtesy since she sounds older.. WRONG���� She was trite, sarcastic and arrogant all rolled into one---even going so far as mocking me because she messed up my appointment time!! Thank God they never did any work in my home. If I could give neagative stars I would. She must be family or owner to get away with this!!! Check their other reviews. Be careful 

Henry C. 

on Yellow Pages

8 years ago

The worst experience I've ever encountered with Reynolds heating & Cooling, in particular the dispatcher. Extremely unprofessional and had no dignity. I highly recommend never using this company. If you are looking for professional people to work with do not call them. 

Alison D. 

on Yellow Pages

11 years ago

Terrible experience working with this company. If I had the option, I would not give the company any stars. The lady who answers the phone is COMPLETELY rude (when she actually answers it, that is. Most times you can't even reach anyone). The technician had to come to our house twice since we ended up needing a whole new AC unit. We tried to expedite the process by contacting our Home Warranty company and letting them know that the technician had been out and we needed new parts ordered. Our warranty company even tried calli... read more