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8181 Jetstar Dr. #130, Ste 130, Irving, TX, 75063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst customer service. I have opened multiple support tickets work them and get the same result. NO SUPPORT
Have an older system at work. Still going strong after more than 10 years
After receiving the system called support for a quick question. Their "Lifetime Support" means you will be waiting a lifetime for any support. Could not even get any an response from online chat. I am retuning the system and will purchase from a different manufacturer.
I've used REVO systems for MANY years. I just upgraded to an ULTRA system. Wow! What a picture and so easy to use. Their tech support (lifetime) is the main reason I stick with REVO. Those guys are great!
Customers service SUCKS!!!! On hold for 15 minutes before someone picks up and says hold on while I connect you to an agent...then an additional 30 mins on hold. Cameras are great BUT technical support sucks!!!
Does anyone actually work in the "support" office? I WAS going to buy something, but can't get an answer from any of you... Any of you 5 star reviewers can give me a phone number and contact person that'd be great!
Business response:
I do apologize that we did not meet your your expectations and answer any questions that you may have had. Please feel free to reach out to me at 214-614-6311.
WEBSITE WON'T LOAD, ALREADY PAID FOR THE PRODUCTS AND NO TECH SUPPORT, TRIED WEBSITE FOR OVER 4 HOURS TODAY! NOTHING!!!!!!!
Cameras are decent. Cant get the app to connect for remote connection if my life depended on it. Cant talk to anyone to figure out how to set it up. Messaged, said theyll get back to me. Got nothing. Shocker. Qould give a higher rating if i could use it as intended.
I became a Revo Dealer about 5 Years ago because we were tired of all the cheap camera systems out there that are just not so user friendly. We have been very impressed with the improvements over the years since. The new nvr gen 2 systems are amazing. Thanks to Manuel for all his help.
Revo America Corporation has a 4 star rating with 60 reviews.
Revo America Corporation is closed now. It will open on Monday at 9:00 a.m.
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